DEAR HARRIETTE: I am a restaurant manager. I recently had to let go of one of my servers who continuously got complaints for being rude. I had trouble with her arriving late and creating issues with o... more

DEAR HARRIETTE: When I worked at a heavily visited tourist attraction, I had a visitor interaction that ultimately ended with me escorting said visitor to a colleague (whom we will call “Annie”). I am... more

DEAR HARRIETTE: A good friend of mine owns a painting company. I hired him and his workers to paint my home a new color. I signed a contract like any other customer, but when I asked for the invoice, ... more

DEAR HARRIETTE: I just got back from my hair appointment at my usual salon. When I made the appointment, they said their protocol is that I had to come with clean, dry hair. There would be no shampooi... more

DEAR HARRIETTE: My friend and I got engaged in the same week and chose our 2021 wedding dates one week apart. Once we got hit with COVID, I pushed my date back one year, and my friend got married earl... more

DEAR HARRIETTE: It is so hot in my house right now that I can hardly bear it. It is impossible to get on a Zoom call for work and look professional when all I’m doing is sweating all day. I feel bad a... more

DEAR HARRIETTE: I am a Russian immigrant who came to the U.S. seven years ago as a refugee when I was 16. As I've entered my 20s, I have begun to become more politically engaged. However, I have alway... more

DEAR HARRIETTE: I just saw an announcement for a promotion and award for a man I have known for many years. When I knew him, he was a cheat. Among other things, he “bought” something from me and never... more

DEAR HARRIETTE: My neighbor has been cleaning out her closet. She has given a few great pieces of clothing to my teenage daughter, who acts like she couldn’t care less. She has accepted them, but hasn... more

DEAR HARRIETTE: I have a friend who loves me a lot but talks to me in a harsh way. I find that when I am feeling vulnerable or upset about something, I cannot talk to her for fear that I will start cr... more

DEAR HARRIETTE: I borrowed money from a friend years ago when I was down and out, and I wasn’t able to pay it back. This caused a rift in our friendship; I knew he didn’t have much, but he still share... more

DEAR HARRIETTE: I travel a lot for my work, but the schedule is so tight that it rarely works out for me to catch up with friends or family when I am in a particular city. Because of this, I rarely ev... more

DEAR HARRIETTE: My girlfriend and I have been going through it the past few months. We love each other, but we have not been getting along. I am a talker, and I want to work with her to talk things ou... more