Dear Ilana and Jess: My coworkers have been less than understanding when it comes to balancing the new normal with my work schedule. All of my work is done remotely and I’m having difficulty managing it all. Can you help me help myself? — Madeline
Dear Madeline: First, we’re sorry to hear that you’re dealing with a lack of support. As you move forward, remember that your health and safety come first. Self-advocacy can be uncomfortable, but it’s an absolute necessity; especially in times like these.
First, understand the expectations. When you’re navigating a major transition, much of the difficulty often stems from a lack of clear-cut communication. Make sure you have a solid understanding of your colleagues and superior(s’) expectations; only then can you assess their reasonability.
Once you’ve outlined your new or evolved responsibilities, consider what you can and can’t do. Many parents are now finding themselves performing fulltime work and fulltime childcare simultaneously. Something has got to give. Be proactive in communicating with your team about the limitations you’re up against, while demonstrating a willingness to be as helpful as possible. For example, “I apologize in advance that I may be slower to respond than usual. However, my goal is to maintain all of my ongoing projects and meet existing deadlines.”
If push comes to shove, talk to HR. A lot of companies are instituting new policies to contend with this unprecedented crisis. Ensure that you’re educated on your company’s own protocols and your rights. If anyone at the company is in violation of protocol, confer with HR.
Say This: “I apologize in advance that I may be slower to respond than usual. However, my goal is to maintain all of my ongoing projects and meet existing deadlines.”
Not That: “I can’t keep up. I’m sorry.”
Say This, Not That is based on the work of Cognition Builders: a global, educational company headed by Ilana Kukoff (Founder & CEO) and Jessica Yuppa Huddy (Chief Learning Officer). Everywhere from New York City to California to Shanghai to Zurich, the Cognition Builders team is called upon by A-list entertainers, politicians, CEOs, and CFOs to resolve the conflicts that upend everyday life. When their work is done, the families they serve are stronger than ever. With their new book, Say This, Not That To Your Teenage Daughter Kukoff and Yuppa Huddy have selected the most common conversational mistakes parents make, and fixed them. For more information, please visit: https://cognitionbuilders.com. To purchase Say This, Not That To Your Teenage Daughter visit: http://publishing.andrewsmcmeel.com/books/detail?sku=9781449488055.
DISTRIBUTED BY ANDREWS MCMEEL SYNDICATION