life

Son Embarrassed by Family's Lack of Money

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | October 6th, 2015 | Letter 1 of 2

DEAR HARRIETTE: My son goes to private school thanks to a considerable scholarship. We are enormously grateful for this opportunity. The one challenge we continue to have, though, is that many of the children come from wealthy homes, and we can't begin to keep up with them on any level. Most of the children came back from summer break talking about their trips to Europe and Asia. My kid went down South to visit his grandma for a month, which has been a family tradition for several generations. I want my son to feel confident talking about his experiences, but I fear that he often feels poor and then not as good as them, so he doesn't even tell them. How can I help him to feel confident in the sea of so much wealth? -- A Great Divide, Westchester, New York

DEAR A GREAT DIVIDE: Start by reminding your child of the richness of your culture. If your son participated in a generations-old family tradition, make sure he knows how special that is. Talk to him about the experiences he has, the people with whom he interacts and what it means for him and his life. Also, be clear with him that he does not need to try to compete with the other children. As hard as it may be at times, he must learn that his life, as it is, is valuable.

You may also want to enroll him in activities outside of his school that are grounded in your community, so he can be in the company of people of similar socioeconomic status and shared values. He needs to learn to navigate in different cultures and feel confident everywhere. This takes conscious effort on your part to create engagements in which he can prosper.

MoneyWork & SchoolFamily & Parenting
life

Reader Embarrassed By Way Friend Acted With Employer

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | October 6th, 2015 | Letter 2 of 2

DEAR HARRIETTE: I recently made a recommendation that I am second-guessing. I recommended a younger friend from my hometown to be a baby sitter for a family that I used to work for. They are a modern family with wealth and two adopted sons (who were born a month apart but are referred to as twins). The children have two fathers, and their family has always welcomed me and made me feel at home while I looked after their children. After I moved away, I recommended my friend Mary to this family. I briefed her to not say things like, "When is your mother coming home?" or question why the "twin" boys are not identical. Mary contacted me recently and mentioned that she had asked these questions, which I find incredibly rude and invasive. She is my friend and I do not want to chastise her, but I feel as though I made a mistake recommending her. Although this is not a business recommendation, I do want to get better at knowing how to critique people for recommendations. What should my system be? Should I apologize to the family I used to work for? -- Embarrassed Employee, Westchester, New York

DEAR EMBARRASSED EMPLOYEE: This is a business recommendation that you should take seriously. Still, you cannot control how someone behaves. Call the family to check in. Ask them how Mary is working out. Do not bring up her indiscretions. Instead, ask if she is working out. In the future, ask as many questions as you can of the potential employee, and share all that you know with the potential employee so that you are clear and honest.

(Lifestylist and author Harriette Cole is president and creative director of Harriette Cole Media. You can send questions to askharriette@harriettecole.com or c/o Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.)

Etiquette & EthicsWork & SchoolFriends & Neighbors
life

Reader Wants to Offer Help to Older Friend

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | October 5th, 2015 | Letter 1 of 2

DEAR HARRIETTE: A friend of my family is an older woman who has been independent her whole life. After she retired, she became the chair of a charitable board and says she is not ready to relax or stop working. She is nearing 80, and my family has noticed that she seems to need assistance with physical aspects in her life. She cannot bend down easily or carry things over a couple of pounds without dropping them. Her mind is very sharp, but her body is not as able as it used to be. Whenever someone mentions anything regarding her needing help, she gets incredibly defensive and shuts down the conversation. I can imagine that realizing one's body is aging is not the best feeling, but I want her to accept her limitations and know how to ask for help with physical labor. Who should talk to her about this? We don't want her getting hurt over something avoidable. -- Handing Over the Reins, Dallas

DEAR HANDING OVER THE REINS: Part of the reason that older people who are vibrant remain so is that they put mind over matter. They often will themselves into being able to do things that their bodies no longer feel comfortable doing. This is also why it is important for people like you to be on the lookout.

One thing that we do with my 85-year-old mother, who sometimes has difficulty walking, is to say that in places like airports she should ride in a wheelchair. Why waste your walking on those long walkways? Save walking for when you have to do it! She likes that option. With your friend, you may offer to help with this or that while saying, "Why waste your energy on handling groceries when you need it for supporting your charity?" Translation: Think of a viable reason for her to relinquish certain duties without pointing out her frailty. You should get better results.

Etiquette & EthicsHealth & SafetyFriends & Neighbors
life

Email System Fails Overwhelmed Reader

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | October 5th, 2015 | Letter 2 of 2

DEAR HARRIETTE: I have several email addresses, primarily because I was trying to be super organized. What I have discovered is that I have missed important messages from people because I haven't checked all of my emails regularly. I missed a series of events because I didn't see the invitation until afterward. Now I'm feeling embarrassed and overwhelmed. My system doesn't work for me, at least not right now. How do I mend things with my clients who probably think I blew them off, and how do I manage my multiple addresses without going crazy? -- Techno Crazed, Syracuse, New York

DEAR TECHNO CRAZED: Start by writing to your clients and apologizing for missing their events. Admit that you did not see the invitations until after the events had passed. If you would prefer for them to use one email address, invite them to use that as a default.

Continue to monitor the other addresses, though. On a daily basis, glance through all of your addresses. Until you wean your clients off of the range of addresses, a daily check is your best way to stay on top of all communication.

(Lifestylist and author Harriette Cole is president and creative director of Harriette Cole Media. You can send questions to askharriette@harriettecole.com or c/o Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.)

Work & School
life

Reader Unsure How to Help Grieving Friend

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | October 3rd, 2015 | Letter 1 of 2

DEAR HARRIETTE: I was at a party recently with my friend Brad. At one point in the night, Brad burst into tears. It turns out he was crying about his father, who had passed away when he was a teenager. We are in our early 20s now, and I'm not sure if it was alcohol or lack of closure that caused this outburst. Brad left the party, and I have not spoken to him since. I simply do not know what to say because I have never dealt with the death of a parent. I feel as though suggesting counseling would be very forward, but so would implying that he has a problem with alcohol. Everyone is allowed to cry and grieve; I just don't know how to be of comfort to him because I am in uncharted territory. How should I break the ice? -- New Terrain, Detroit

DEAR NEW TERRAIN: You can reach out to Brad without getting into his business at all. Since you two are friends, just call him to say hello. If you often hang out, invite him to join you at a gathering of friends. Since you believe he has a drinking problem, try to pick an activity that does not include alcohol.

If Brad brings up his tears and grief about his father, express your sympathy that he lost his father and continues to grieve for him. Make it clear that you do not know how to support him because you have never experienced such a tragedy. Let him know that you want to be as helpful as you can. You can suggest that he see a therapist who may be able to help him sort through his feelings.

Mental HealthFriends & NeighborsDeath
life

Reader Scared By Neighbor's Anger Problems

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | October 3rd, 2015 | Letter 2 of 2

DEAR HARRIETTE: I have reason to believe that my neighbor has anger issues. OK, I know that sounds strong, but the things that I see her doing are really disturbing. She seems to fly off the handle without cause. Like when I saw her at a small party I hosted, she started yelling at one of my guests out of nowhere. Then another time I saw her standing outside her house, and she was screaming at the mailman. He looked shocked and gave her the mail and walked away. She seems to yell at the slightest provocation. Who knows why, but I must say that it is disturbing. I have decided not to invite her over to my house anymore, but part of me feels like she needs help. How could I possibly do that? -- Estranged Neighbor, Philadelphia

DEAR ESTRANGED NEIGHBOR: Before writing her off, invite your neighbor for tea. When it is just the two of you, get to know her a bit. Listen to her as she talks about whatever is on her mind. People often reveal a lot about themselves when you just let them talk. Do not bring up her temper. If she creates an entry point in the conversation, you may gently mention that you got worried when she got so upset. Then you can ask her if she is OK. Otherwise, stop inviting her to your functions and keep your distance.

(Lifestylist and author Harriette Cole is president and creative director of Harriette Cole Media. You can send questions to askharriette@harriettecole.com or c/o Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.)

Friends & NeighborsMental Health

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