DEAR MISS MANNERS: What is the proper response when a casual acquaintance tells you that they have been diagnosed with a very serious illness?
This is a person I have no connection to or interest in getting to know better. We merely pass each other in our building while picking up the mail or going to the parking lot.
My reply, as I was rushing to a dental appointment, was, “I’m sorry to hear that. Hope things work out for you.”
What more was I expected to do or say?
GENTLE READER: Nothing. That’s about it for a casual acquaintance. Many people seem to be unable to stop speaking, however, and there are many things you shouldn’t say:
“My uncle Larry had the same thing and he lived to be 90.”
“I’m in bad shape, too; it’s my knee.”
“It’s a matter of positive thinking.”
“Do you trust your doctor?”
“I guess we all have to go sometime.”
“Have you tried changing your diet?”
And so on. The point is to offer sympathy -- because unfortunately, you have nothing else to offer.