DEAR MISS MANNERS: When I was teaching a graduate course in 1978 and addressed the class with, "Good evening, ladies and gentlemen," a female student immediately stood and announced the following:
"We females are all 'women'; however, not all of us are 'ladies.'"
I stood corrected, and told her that I understood; from then until now, so many years later, I have referred to females as "women" and not "ladies."
So my question is: Do we say "ladies and gentlemen" or "men and women"?
GENTLE READER: Other categories have been recognized since 1978, so you should be saying, "Good evening, class."
But your question remains. The terms "ladies" and "gentlemen" imply that those so designated are well-behaved. Miss Manners has been using those terms in the hope of encouraging them to be so. But she admits that there is a social tinge to the terms, which are at best quaint in nonsocial situations, and at worst, patronizing and exclusionary.
This is especially true when, as is all too common, the females are called "ladies" while the males are called "men," which seems to establish a difference in the seriousness of their presence. That is likely the basis of your student's objection.
Still, the common way of addressing an audience, "ladies and gentlemen," is more graceful than "men and women" -- although alternative conventions will eventually surface. It is always possible to say, "Good morning, everyone."