life

Tell Potential Partner Company About Website Errors

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 23rd, 2021 | Letter 1 of 4

DEAR MISS MANNERS: I am to meet with representatives of a company to discuss our hiring them for a project. While reviewing their website, I discovered three typos.

I honestly believe they would want to know of these errors, and frankly, as when you notice food in someone’s teeth, I have a strong urge to tell them. But I fear that mentioning it at the start of the meeting would get things off on the wrong foot, and mentioning it at the end would leave a sour taste. If we hired them, we would be working closely with them on the project. Suggestions?

GENTLE READER: How about the middle? Not only should this company want to have that information, but also it will be a factor in your hiring them to represent you.

Miss Manners suggests, “We are impressed with your credentials and think you are a strong candidate for working with us. However, you should know that we pay close attention to detail, and we did find a few errors on your website, which you will probably want to correct.”

How they handle this candor, and whether they accept -- and act upon -- your feedback, will go a long way toward telling you if this is a company with whom you will want to work.

life

Miss Manners for April 23, 2021

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 23rd, 2021 | Letter 2 of 4

DEAR MISS MANNERS: Is the rule still in effect that women outrank men socially, unless one has an otherwise higher status? If so, where do nonbinary people (aka enbies) rank? Would I serve female guests first, then enbies, then finally men?

GENTLE READER: This system of ranking does get unnecessarily nosy and complicated in modern society, does it not? In serving situations, Miss Manners therefore suggests switching to ranking by age, starting with the eldest. This may likely garner protests of profiling and reverse ageism, but she trusts that those who are most directly affected will wisely be grateful for the punctual drinks and appropriately temperatured food.

life

Miss Manners for April 23, 2021

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 23rd, 2021 | Letter 3 of 4

DEAR MISS MANNERS: I agreed to be a bridesmaid for my sister-in-law long before the pandemic. If she insists on having the wedding before we’re all vaccinated, and I choose to withdraw my participation, should I also return the bridesmaid’s gift (jewelry) she gave me over a year ago?

GENTLE READER: You should offer it, with your sincerest apologies. If the bride is gracious, she will understand and decline. Either way, Miss Manners suggests that you resist the temptation to accompany the offer with a lecture. However deserved it might be.

life

Miss Manners for April 23, 2021

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 23rd, 2021 | Letter 4 of 4

DEAR MISS MANNERS: When I receive a gift card in person from someone, is it proper to just look at the card and acknowledge where it is from? Is it tacky to check the amount? I never quite know what to do, so I just thank the giver for the card without acknowledging the amount.

GENTLE READER: As one should. Sometimes, Miss Manners has found, givers cannot help themselves and will spontaneously blurt out the amount. But if they do not, you can always look it up when you get home to avoid an awkward fumble at the store’s checkout. If you find that it is significantly more than you expected -- and the amount of thanks that you expressed at the time -- you can thank them again when you buy something with it.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Rude Email: Better To Respond or Ignore?

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 22nd, 2021 | Letter 1 of 2

DEAR MISS MANNERS: I live in a condominium association of 241 homes that is governed by a board of owners. I am running for election to the board, having served previously as an officer.

When I sent a campaign email to the owners, I received a reply from a former board member. (He ran for reelection and lost, and is not a candidate now.) He emailed me: “STOP SENDING ME YOUR B.S. AND LIES, EVERYONE KNOWS YOU ARE FULL OF IT AND YOU WILL LOOSE (sic) LIKE THE LAST 2 TIMES YOU TRIED.”

What, if anything, does etiquette say about the response that I should make? Should I:

1. Do nothing; ignore his email.

2. Respond with one of the following: A. You make my point about the lack of civility in discussing issues at the homeowners’ association. When you compose yourself, I would be pleased to meet to discuss your views. B. Could you specifically identify the statements you claim are untrue? C. As you requested, you are removed from my email list.

GENTLE READER: Relationships with fellow condominium owners carry all of the disadvantages of family (you did not, for the most part, choose them, and it is difficult to avoid them) with few of the benefits (unless, perhaps, they are willing to watch your cat while you take a much-needed vacation from them).

Miss Manners therefore proposes the Crazy Uncle Solution, which is to serve your rude neighbor his figurative turkey and let him sit in the corner, while you enlist everyone else’s help and sympathy to minimize the damage he can cause. In this case, that means option 1.B. -- ignoring his letter but pursuing your goal of respectful behavior at meetings.

life

Miss Manners for April 22, 2021

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 22nd, 2021 | Letter 2 of 2

DEAR MISS MANNERS: Is there a proper way to ask someone to repeat themselves? I wear hearing aids, but there are still times when I need a second chance to understand the spoken word!

As a child, I learned not to say, “What?” So among family and friends, I find myself saying, “What’s that?” (which is hardly any better). With acquaintances, I sometimes say, “I’m sorry; I didn’t catch that. Can you repeat it?” -- a rather cumbersome trio of phrases.

Some people say, “Excuse me?” but that has taken on such a haughty sound -- as it is often used nowadays to express offense taken -- that I am uncomfortable using it. “Pardon?” seems odd, because I am not asking for pardon.

GENTLE READER: When grocery stores started telling their clerks to ask customers how they were doing, Miss Manners was deluged by Gentle Readers perplexed by what they saw as a choice between discomfort (“What business is it of his?”) and dishonesty (“But I was having a lousy day”). She had to reassure them that, like blessing someone who sneezes, not every politeness should be taken literally.

The same can be said of apologies, something she routinely recommends as a way to disarm a wide range of behaviors that might otherwise be taken as rudeness (“Excuse me, you are stepping on my foot”). When said nicely, “What?” is not as rude as you think, but you could say, “I’m sorry, could you say that again?” But only if it won’t make you late for your next errand.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Friend Puts Foot in Mouth During Video Call

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 21st, 2021 | Letter 1 of 2

DEAR MISS MANNERS: My husband and I are both recovering from the coronavirus. At the beginning of a video call with another couple over the weekend, I asked them, “How are you keeping?”

And the answer came back, “We are keeping a lot better than you, by the sound of it.”

It certainly felt like a put-down. I let it pass because it probably would have been too upsetting to do much else. What would be a good reply -- or should I just blame my husband for having talked about his symptoms too much in a previous phone call?

GENTLE READER: It has come to Miss Manners' attention that people without ill intentions sometimes blurt out mildly hurtful observations, as she presumes happened in the case you describe. Whether the inspiration is a momentary lapse in judgment or a misguided attempt at humor or familiarity does not matter.

The correct response is not to pretend everything is fine, but to give a subtle indication that it is not fine, so that the speaker has a chance to revise those remarks for the record. A flat “hm” or pause qualifies; a scowl does not.

Blaming your husband for this exchange, even if he was overly forthcoming in a prior encounter, seems neither subtle nor fair.

life

Miss Manners for April 21, 2021

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | April 21st, 2021 | Letter 2 of 2

DEAR MISS MANNERS: Some of my relatives hold political views that I find truly appalling. It has become apparent that their views are not merely different from my own, but rather that these relatives are fully on board with authoritarianism.

So far, I have bitten my tongue and kept silent, but I now feel that my silence gives them license to continue to loudly espouse these beliefs. I have come to the conclusion that there is no middle ground nor any polite way to “agree to disagree,” and have decided to shun them from this point forward.

Is there any way, under the rules of etiquette, for me to state plainly and clearly to them precisely why I have chosen to sever all contact with them? If I promise to do so in a neutral tone of voice and without letting my anger and disgust overcome me, can I tell them why? Or is the only appropriate and dignified approach to simply remain silent and cut contact?

GENTLE READER: You, together with your authoritarian-minded relatives, made your collective choice between finding a way to continue the relationship -- presumably by agreeing to mutual restraint, if not absolute silence -- and speaking your mind whatever the cost, which, in this case, will be the relationship.

You chose the latter. Miss Manners is therefore suspicious of your promise to be neutral and dignified now. What you propose is also unnecessary: They will know what happened -- just as you know, without having to be told, that Miss Manners cannot condone your scolding them as they walk out the door.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

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