life

Responding to Clerks’ Uniform Questions

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | September 16th, 2019 | Letter 1 of 3

DEAR MISS MANNERS: I have noticed a trend in casual customer service workers’ way of speaking. As I’m checking out at the grocery store, the bank or the pizza restaurant, many workers ask, “What are you doing the rest of today?” or “What are you up to today?”

While I’m all for friendly chat, I find this question odd, invasive and a bit rude. I hardly believe that they care about my daily, tedious comings and goings, so really the question is insincere. What is the most kind, polite way to respond?

GENTLE READER: No, they don’t have a sincere interest in your plans, any more than you have in theirs. They were instructed to make conversation with the customers, and may even have been told to ask that exact question.

The idea is supposed to be that it makes the store seem welcoming. But a uniform question does not allow for the fact that not everyone doing errands wants to chat. Some do, sometimes -- and others, never. Miss Manners enjoys this when on vacation (with the fun of speaking a foreign language), but not always at home, when she is more likely to be in a hurry.

Clerks should be allowed to judge whether an individual seems amenable. Sometimes a pleasant “Hello” is all that is required.

But if it would be useful for them to have a standard opening, personal questions from a stranger will not do. We call those nosy. So, by the way, is commenting on the customer’s groceries, as in, “I see you like beer and chocolate.” Or on the withdrawal, as in, “Making a big purchase?”

That is why we have the weather, the traffic and the weekend game to lament. But not the election.

life

Miss Manners for September 16, 2019

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | September 16th, 2019 | Letter 2 of 3

DEAR MISS MANNERS: How do I uninvite guests who are no longer welcome due to their child’s behavior after the guest list was sent out?

I have been polite and direct, telling them that they’re not obligated to come to the event. After several phone calls and text messages, they still ask me, “What do you mean by that?” and “Can you explain what you are stating?”

GENTLE READER: As you were being neither polite nor direct, Miss Manners is not surprised that these people were confused. Or perhaps they just cannot believe that you would do something so rude as to rescind an invitation they have accepted.

How bad where those children? If you really cannot take them one more time, giving only adult parties in the future, you could say, “This is really not a safe environment for the children” -- and indeed it is not, considering how you feel about them -- “but we’re looking forward to seeing the two of you.”

life

Miss Manners for September 16, 2019

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | September 16th, 2019 | Letter 3 of 3

DEAR MISS MANNERS: I know that the fork goes on the left of the plate and the knife on the right. But what if there is no knife? May I put the fork on the right, since I will presumably be using it with my right hand?

GENTLE READER: No. Whatever energy you would save by not having to reach to the left is not worth overturning established eating rituals, confounding your host or waiter, and disappointing Miss Manners.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Theatergoers Talk Through Long-Awaited Show

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | September 14th, 2019 | Letter 1 of 2

DEAR MISS MANNERS: Many months ago, my husband and I purchased tickets to a popular Broadway musical that was on tour in our city, and we were looking forward to the production. We arrived early and were in our seats before the rest of our row.

A very large man took the seat next to my husband. The seats in this venue are not generously wide, and as he sat down, the man cheerfully said to my husband, “I hope you don’t mind if I am touching you.” Then, before my husband could reply, the man laughed and said, “Well, I guess it doesn’t matter if you mind or not!” My husband just smiled politely.

The man kept one arm on the armrest he shared with my husband and the other arm on the armrest he shared with his wife. Throughout the first act, he talked to his wife. It was so disruptive and physically uncomfortable that my husband and I left at intermission.

What, if anything, would have been the proper response to this man? I am empathetic that the seat must have been uncomfortable for him as well. But it seemed impolite that he should laugh that his problem now became my husband’s.

GENTLE READER: Etiquette addresses behavior, not states of being. Miss Manners is afraid that this man’s attempt to make light of his inability to change his size -- after a lifetime of people rudely suggesting otherwise -- was his idea of a pleasantry. By leaving after intermission -- while your prerogative -- you likely reinforced that thinking.

The main infraction here was his incessant talking during the performance. If a tap and a look didn’t work during the show, at least some of your comfort could have been remedied and addressed during the intermission by your saying, “I wonder if you wouldn’t mind limiting your conversation during the performance. We had trouble hearing.”

life

Miss Manners for September 14, 2019

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | September 14th, 2019 | Letter 2 of 2

DEAR MISS MANNERS: A friend and his wife invited me out to dinner last night with another lady. When the lady seated next to me rose two or three times during the meal, I stood up, as I was taught, but my host did not.

Was I right to do this? It is not my place to teach other people etiquette, and I also did not want to embarrass my host or put him ill at ease. Perhaps I should do this only when I am the host.

GENTLE READER: While manners dictate that one does not directly point out the lapses of others, they certainly never discourage leading through example. You are perfectly correct to stand when a lady leaves the table -- and since you are her dinner partner, it is reasonable to have that duty fall to you rather than the host of the evening.

Miss Manners will only add the caveat that if the lady is leaving two or three times during dinner, your frequent bobbing up and down, while technically correct, may start to feel excessive -- and draw undue attention to your partner’s continual need to be somewhere else.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Friends Rush Through Workday Lunch

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | September 13th, 2019 | Letter 1 of 2

DEAR MISS MANNERS: I had two friends over for lunch, and as I was in the kitchen gathering up the food, they seated themselves at the dining room table (not where I would have put them). I brought in their two salads.

When I returned from the kitchen with my salad and the bread, they where already chowing down. I went back to grab the entrees and again, before I could return with mine, they were plowing through their pasta. And ditto for dessert.

As I was eating my dessert, they got up and took their plates to the kitchen. When they came back to the dining room, they pushed in their chairs and started to leave. I was still eating. I asked, “Are you leaving?” They replied that they needed to return to work.

What the heck? I was at a loss to say anything. I didn’t want to embarrass them, but I thought their manners were really out of line. What could I have done to slow them down in a gracious manner?

GENTLE READER: Not invited them on a workday. Miss Manners hardly excuses the rude behavior of your friends, but clearly they were in a rush. If the timing could not be helped, setting the table beforehand, waiting until all three plates were ready (and then asking for help in bringing them in) or even bringing the serving dish to the table might help.

But if they are used to restaurant service and making quick deadlines, perhaps next time you should suggest fast food instead.

life

Miss Manners for September 13, 2019

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | September 13th, 2019 | Letter 2 of 2

DEAR MISS MANNERS: A couple of years ago, one of my nephews graduated. At the time, he was having some social problems and was extremely rude to everyone in the family, including me when I took him to lunch one day.

I did not at that time feel like giving him gifts. So I did not, and minimized my contact in hope that time would help him adjust.

Fast forward to now, and his younger brother has graduated. I feel in a quandary. The older brother has learned to be more polite, and although he has never apologized for his personal rudeness to me, I don’t generally like to hold on to unpleasantness. I would like to give each of them a gift, but feel it has become awkward to do so with the older one.

I don’t generally give birthday gifts, as we are not that close, and I don’t want to start. I could give no gifts, but that seems a little sad. If I gave them both gifts, the older might ask me “why now?” and the last thing I want to do is dig it up again.

GENTLE READER: Do not invite trouble by, as you say, reminding the boy of his past transgressions, or pull focus from the current celebrant.

Presents are not meant to be rewards based on good behavior, or withheld for bad -- although Miss Manners makes an exception for the latter if there is consistent neglect of thank-you letters. Presumably your older nephew will have another occasion at some point. You could then give him a present and, more importantly, reinstate the relationship on more positive terms.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

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