life

Physician Needs Response for Frustrated Patients

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | November 4th, 2017 | Letter 1 of 2

DEAR MISS MANNERS: I am a primary care physician. As such, I see medical problems both complex and simple. It is not uncommon to see a patient who is expecting a certain diagnosis (i.e., an ear infection), but after an appropriate examination and history-taking, they are diagnosed with something that they consider more minor.

Occasionally, they will complain to me, “Well, that was a waste of a co-pay!” I must admit that I’m not sure how to respond.

Miss Manners, I am not a physician who rushes through appointments with my patients. I’ve taken the time to examine them, speak to them and educate them on how they can feel better, as well as what symptoms would necessitate a follow-up. I would better understand their sentiment if I was in and out quickly, or if I had done something to make them feel as if they are wasting my time, but I don’t believe that either of these is the case.

While I know their statement is likely an expression of their disappointment in their own self-diagnostic abilities, it also serves to discount the worth of my own education, experience and time. Do you have an appropriate response for such comments?

GENTLE READER: “Were you hoping for something more serious? I can assure you that any more interesting prognoses will be far less convenient -- and much more expensive than the co-pay.”

life

Miss Manners for November 04, 2017

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | November 4th, 2017 | Letter 2 of 2

DEAR MISS MANNERS: I am a wife, full-time employee, mentor for children, and a full-time graduate student with two teenagers who will both be in college within two years. I have many nieces and nephews under age 10 who I adore.

Most of my energy goes into studying and ramping up my career for my impending empty nest, and any downtime I get, I would rather spend with my immediate family.

The problem is, I have numerous friends who hint at my being a “bad friend” because I have no time to cultivate our friendships. How can I politely let them know I have no time or energy for them at this time, without them thinking I am abandoning them for good? I am tired of explaining time and again why I cannot come over for drinks, have dinner, etc.

GENTLE READER: How do you politely tell your friends that even if you had free time, you would not wish to spend it with them?

The art of out-busying others is one that Miss Manners finds particularly distasteful. Everyone is busy and everyone has to prioritize available “downtime.”

But saying that the invitations you receive are a burden to you is as impolite as it is unseemly. Fortunately for you, it is likely a problem that will solve itself when your friends get tired of trying.

If you wish to avoid this, Miss Manners recommends that you attempt to make plans far enough in the future that it will be more convenient for you. However, since it sounds like that date will likely be two years from now, she wishes you good luck in getting your friends to keep them.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Keep Inviting Sister-in-law, Even If She Declines

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | November 3rd, 2017 | Letter 1 of 2

DEAR MISS MANNERS: My sister-in-law (wife of my husband’s brother) has declined the last five invitations to events either thrown by me or in my honor, each time with a not-entirely-convincing last-minute excuse (i.e., traffic was bad, her child was tired, etc.).

How many times do I allow her to decline before I remove her from my guest list entirely?

GENTLE READER: How important are the relationships with the rest of the people involved?

The easiest solution is to continue to keep her on the list so as not to provoke ire amongst her and the rest of the family. But if you are feeling bold and can maintain a polite tone, Miss Manners would recommend that you enlist your brother, saying, “It seems that our parties always seem to fall on times that are inconvenient for Sophie. Would she rather that I not burden her with them?” This will likely either force her into a confession or encourage your brother to press the issue privately.

life

Miss Manners for November 03, 2017

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | November 3rd, 2017 | Letter 2 of 2

DEAR MISS MANNERS: My husband and I live in a small apartment building and he works from home. He is also a very gregarious person, and it is hard on him, having no opportunity to socialize during the day.

Now that the weather has improved, he’s started working on our back porch. In the afternoons, as he finishes up, he greets every neighbor and passer-by and ends up inviting many of them to “stay awhile.” And they do.

Three or four days a week, I get home from my job to find a crowd around the door with my husband liberally dispensing wine and snacks to all and sundry. These guests then stay, and stay, and stay -- sometimes through the dinner hour, and oftentimes until bedtime or later. Weekends are just as bad.

These are not my good friends. These guests drink all my wine, eat all my food, never reciprocate and never leave. It feels rude to walk away from the party, but there are other things I’d like to do in the evenings or on the weekend, like errands or housework or cooking dinner. Sometimes I just want to engage in my hobbies or read a book.

But I’m trapped by guests that I haven’t invited. Is there a polite way to disengage from the party, or do I just need to accept the hit to my time, wine rack, grocery budget and sanity and wait for winter to come around again?

GENTLE READER: Yes, about the groceries and wine. These are your husband’s guests, and presumably his shared larder. But without prior knowledge of their presence, you may politely excuse yourself, citing work or other obligations the next morning.

However, there is a more important conversation that needs to happen with your husband -- and soon. Without completely curbing his fun and occasional right to have impromptu guests, you may negotiate reasonable limitations. Time restrictions, for example, may be set -- as well as maximum volumes and grocery limits. And if violated, requests that the party continue at someone else’s house --or a local pub or cafe -- should also be instigated by your husband.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Stopping a Workplace Beverage Thief

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | November 2nd, 2017 | Letter 1 of 2

DEAR MISS MANNERS: We have a co-worker who likes to sample our beverages without asking. She will just grab the drink and take a few big gulps directly from the straw. Sometimes, she’ll remove the plastic lid of the drink and slurp from the cup itself. The first time it happened, we were shocked, but now it’s become an almost daily activity for her.

The co-worker it most often happens to once blurted out quickly, as the beverage thief was about to sip her drink, “Oh, I feel like I may be coming down with something ... you don’t want my germs!” To which the offending co-worker replied, “Oh, that’s OK. I have a really strong immune system” then proceeded to slurp away.

The catch? We all work in the health care field! We’ve tried being totally direct with the beverage thief by saying, “Stop drinking our drinks!” But the beverage thief just laughs it off like we’re joking. Honestly, it’s such a strange issue to have as professionals in our 40s, but we are really at a loss here.

Aside from outfitting our beverages with sophisticated alarm devices, keeping our drinks by our sides at all times (not feasible at our job, as we move around quite a bit and are not stationed in one place throughout the day), or lacing our beverages with pickle juice, we don’t know how to handle this situation.

GENTLE READER: If you are willing to consider lacing beverages with pickle juice, then Miss Manners infers that you are willing to surrender a few drinks to solve the problem.

Very well. Next time the co-worker helps herself, give her the drink. When she protests, politely refuse to take it back, explaining that you are probably overreacting, but your training about the spread of germs is so ingrained that you just cannot overcome it. You may even resort to leaving the area, without taking the drink, as a way of indicating that it is now hers. Eventually, the message will sink in.

life

Miss Manners for November 02, 2017

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | November 2nd, 2017 | Letter 2 of 2

DEAR MISS MANNERS: I see two service providers fairly regularly. In one instance, the provider canceled an appointment due to a family emergency. In the second instance, the provider had an obvious injury.

My reaction on greeting each at the next appointment was to proceed with business without calling attention to the emergency or the injury. My feeling is that we are not friends, and they most likely do not wish to share personal information with every client they see.

I do, however, feel that I may be perceived as cold to not inquire into their well-being. How should I handle a situation like this in the future?

GENTLE READER: Whether your providers are in the habit of sharing personal information with every client, the first provider has done so with you. It is therefore not a question of respecting privacy. Miss Manners sees no harm in the civility of a polite follow-up inquiry -- assuming that your provider will not take it as an invitation to use the appointment to discuss his problems instead of yours. By contrast, the injured provider has not invited personal inquiries, and you are therefore right not to inquire.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

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