life

Texting May Solve Problem of Voicemails That Go Unheard

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | January 23rd, 2014 | Letter 1 of 3

DEAR MISS MANNERS: I am annoyed by the way my significant other handles my calls. Although he is tethered to his cellphone, I do not expect him to pick up every call; it is the lifeline for his business.

Annoyance one: He will answer the phone but announce, "I can't talk now; I'll call you later" and hang up, leaving me no chance to leave a message. Isn't this why we have voicemail, to handle calls we can't take?

Second annoyance: He never listens to his messages, insisting it is more polite to return the call. I think if I have taken the time to leave a message, and I try to be brief, he could take the time to listen. I don't like to repeat myself, for one, and I may not need to be called back -- the message may be all that is needed to clear a situation.

He believes his way is the most polite, but I don't believe good manners would be so annoying.

GENTLE READER: If Miss Manners recommends texting, will you understand that she by no means condones its butchering of the language? As the electronic equivalent of a Post-it note, it gets the message across without interrupting the receiver.

However, at the risk of starting a domestic dispute, Miss Manners agrees with you. With caller ID, there is no reason not to let the call go to voicemail if you know you cannot take it. Being told it's a bad time to take a call by the person who just answered it is as illogical as it is impolite.

life

Miss Manners for January 23, 2014

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | January 23rd, 2014 | Letter 2 of 3

DEAR MISS MANNERS: Should I loan a small amount of money to a friend?

GENTLE READER: If you are sure that you can, if necessary, spare both.

life

Miss Manners for January 23, 2014

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | January 23rd, 2014 | Letter 3 of 3

DEAR MISS MANNERS: I'm at a loss as to how to respond to various inquiries while I'm pregnant. I'm a relatively private person, and so while I'm happy to share personal health and family matters with close friends, I'm caught off guard by acquaintances and co-workers who ask all sorts of questions.

I have resigned myself to the novelty others find in my condition and their desire to talk about it, such that I'll share my due date, that I'll be happy whether the baby is a boy or a girl, and that we're very happy about our future new family member.

The question that is asked most frequently, though, is, "How do you feel?" I usually reply with my usual, "I'm fine, how are you?" as if they had instead asked me, "How are you?"

I swear that I hear a quiet "thud" after my reply, as if they were expecting more. Am I expected to be exuberant at being reminded that I'm pregnant? Should I share how I really am feeling, with reports of itching in unspeakable places and generally feeling enormous?

GENTLE READER: Thank you, no -- although it would likely eliminate further questioning. Your response is perfect. Ignore the ensuing thud (unless of course it is accompanied by the breaking of water, in which case you should probably get yourself to a hospital).

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.)

life

Friend Who Drops by Unannounced Should No Longer Have a Key

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | January 21st, 2014 | Letter 1 of 2

DEAR MISS MANNERS: I have a good male friend who I once shared a house with (quite platonically) for six months. He is pleasant company, has provided me with good advice, is extremely considerate and and has helped me run errands on several occasions. I value his friendship and have no wish to offend him.

However, I am now living with my boyfriend, and it is only a matter of time before my good friend's previously charming habit of dropping by unannounced to say hello results in deep embarrassment on all parts.

If he continues to drop by unexpectedly of an evening (with no warning or pattern), inevitably he will one day find my boyfriend and me preoccupied, not sufficiently dressed to receive visitors, or simply in the middle of an argument.

How do I ask this good friend to call me by telephone before coming around, without causing offense or implying that I don't value his friendship? He is extremely shy and proper and would be deeply embarrassed, shocked and offended to accidentally intrude on any private moments between my boyfriend and me.

GENTLE READER: We'll get to that in a moment. First, is he using the house key he had when he lived there?

If so, change the lock without explaining. Should he ask, do not apologize, but say vaguely that it was a matter of security. Above all, do not offer to supply him with a new key.

If that is not the problem, Miss Manners would like to address your habit of opening the door while otherwise preoccupied, insufficiently dressed and in the middle of an argument.

Unless a visitor is there to warn you the building is on fire, or shows signs of being in immediate distress, do not answer the door under such circumstances. You need not be "at home" to visitors as long as you can resist the temptation to peek through the curtains.

When your friend brings it up later, say you are so sorry you missed him. If he were to give you warning next time that he is coming by, you will be sure to listen for the doorbell.

life

Miss Manners for January 21, 2014

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | January 21st, 2014 | Letter 2 of 2

DEAR MISS MANNERS: I have noticed that during New York Broadway shows, there is an increasing habit by usually wealthy, older patrons to open candy and eat/chew during the show.

These Broadway tickets are not cheap, and I am wondering what to do about this. I have tried the "stare," asking ushers, etc., and still the shows are being treated as $5 movies by the patrons. It is very irritating and greatly detracts from the ambiance. What to do as the next step?

GENTLE READER: Your reference to $5 movies intrigued Miss Manners, who is not sure whether you meant to indicate a remarkably cheap ticket or were dating yourself by remembering a time when such things were common.

In either case, you are not alone either in believing that attendees at more expensive events should have better manners, or in observing that they do not.

However, while Miss Manners sympathizes with your frustration that rudeness, once addressed, is too often repeated, she believes that courtesy should be as common in the cheap seats as in the boxes.

The next step, when complaining to the ushers about the audience doesn't work, is to complain about the ushers to the management.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.)

life

Survey Weary Customer Wants to Make It Stop

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | January 19th, 2014 | Letter 1 of 2

DEAR MISS MANNERS: It seems as if any time I have contact with a business, they want me to fill out a survey about my experience. This is a trend that really irritates me.

I call my bank to ask which branch I should go to for a particular service, and a week later I get a letter and a two-page survey form to fill out. I place an order with a mail-order catalog and get an email asking me to fill out a survey about my customer experience, followed up (after the order has been delivered) with another email asking how I liked the product.

I can, of course, ignore such requests (and often do), but sometimes that gets me a follow-up letter or email complaining that I haven't responded! Sometimes I get follow-up phone calls! Even Miss Manners probably cannot prevent companies from this practice, but don't they violate some tenet of business etiquette?

GENTLE READER: Yes, they are violating the first rule of business: Don't annoy the customer.

Sadly, Miss Manners realizes that they are doing this with the opposite intention. But if someone, even a friend, followed you around pleading, "Do you like me? Do you really, really like me? How can I make you like me more?" you would be tempted to slap him.

As businesses are aware, the consumer now has ways of voicing dissatisfaction to the world. Heading this off by catching problems immediately, or perhaps by allowing the customer to vent to the point of exhaustion, is good business. But then, so is knowing when to stop.

In addition to ignoring these requests, you should ask not to be contacted except in connection with your order, and you should withhold your telephone number.

life

Miss Manners for January 19, 2014

Miss Manners by by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
by Judith Martin, Nicholas Ivor Martin and Jacobina Martin
Miss Manners | January 19th, 2014 | Letter 2 of 2

DEAR MISS MANNERS: Included in the invitation to a wedding my family and I will be attending was a request for everyone over 21 to "give the couple the courtesy" of paying $25 for each adult's "bar package."

As we have children, we declined purchasing a "bar package," since we will not be drinking, then driving. And frankly, money is tight, and I'd rather use the $50 for their wedding present.

I was informed we need to pay this, since the couple chose to have an open bar. Basically, they want an open bar vs. a cash bar (which is an option), but they want their guests to pay for it, drinking or not.

They are close family, so I feel stuck. I've always thought that would be rude, akin to asking guests to pay for their own meal, or charging a fee to attend! Please tell me if I'm correct in thinking this requirement is inappropriate, or if I'm overreacting.

Also, how should I lovingly respond? I'll pay the $50, but my funding can't give that and a nice wedding gift, too, although it would feel so rude to me not to give a nice gift since they are close family. Suggestions?

GENTLE READER: Well, these people are in no position to consider you rude. Yet they are probably rude enough themselves to complain if they feel shortchanged.

Miss Manners is sorry to condemn your close relatives, but of course they are charging you an admission fee.

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or through postal mail to Miss Manners, Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.)

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