To Miss Manners' chagrin, miscreants who don't write the duty letters they owe have seized upon a plausible excuse.
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As usual, their letters of thanks are unwritten and likely to remain so. The possibility of writing them rarely even makes it onto a New Year's resolutions list. Previously owed letters, such as condolences or congratulations, tend to be granted an unauthorized New Year's amnesty by the very people who owed them. They reason that some weeks already having gone by, the intended recipients will have long since forgotten losing a relative or getting married, and wouldn't want to be reminded.
This year, however, epistolary delinquents are hardly bothering to declare that they never write letters, in that wonderfully superior tone that suggests that yielding to the expectation would constitute a violation of their ethics. They don't even feel the need to turn on their benefactors, accusing them of being hypocrites for feigning generosity, when it now appears that the sole motive for their investment of time, thought and money was self-gratification, through the glory of receiving written thanks.
Rather they are preening themselves on their consideration for others. They wouldn't want to frighten the donors, figuring that they must be nervous about receiving mail. So much mail is being thrown out unopened, that it is thoughtful to refrain from adding to it.
Besides, how can Miss Manners (who doesn't care for the facial expression she pictures as they make this claim) be sure they didn't write these letters, promptly and thoughtfully, and that because of the disruptions in service, they haven't yet, or may never arrive?
Nice try. If she granted the excuse, how would they express their proper sentiments? Never thought of that, did they? That if they didn't write letters they would have to find another way to express their putative gratitude?
Some did. They offered to send e-mail. This is a reasonable offer that Miss Manners cannot refuse. But she can insert enough conditions as to make it hardly worthwhile.
First, e-mail thanks must acknowledge that handwritten thanks were due, and contain an explanation, an apology and the declaration that one is also sending a letter in the hopes that it will get through.
Next, it must be even more individual in style than a letter to show that it wasn't mass produced. Rote letters are bad enough, and Miss Manners has a rule that letters of thanks must never open with "Thank you for..." and must name the item rather than referring to "your gift."
Miss Manners isn't trying to be punitive here, although she can't say she isn't tempted. She is inspired by the surprising reaction of those who had derided traditional mail when they found theirs missing or menacing.
It turns out that everybody liked receiving letters on paper. She was amazed at all those who were waxing sentimental about the joy of gathering in the mail, the pleasure of seeing familiar handwriting and the romantic and historical rewards of saving letters. The catch is that for that to happen, someone has to write them.
DEAR MISS MANNERS: In the federal office where I work, two co-workers refuse to return or acknowledge a simple "Good morning." One simply says nothing; the other may growl "What's good about it?" and keep walking on her way.
My inclination is to exchange pleasantries only with those colleagues who will at least mumble or nod in return. Hostility is not something I actively solicit, after all.
My supervisor says we should keep saying good morning to those sullen creatures, because by stopping the practice we would be signaling that they "have won."
GENTLE READER: As a taxpayer, Miss Manners thanks you and your supervisor for performing two services for the federal government.
One is attempting to nudge snarlers into pleasant behavior. It is her hope that if you keep quietly at it, it may influence them for the better.
The other is wresting back from the terrorists the expression about others having won if we change our behavior. Miss Manners was beginning to resent hearing that only a relentless commitment to frivolity would prove that we had not swerved from our principles.
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