DEAR ABBY: A woman where I work refuses to acknowledge me. Every day for the past nine months, she walks by my desk and ignores me even after I've said "Hello" or "Good morning." I hate to seem petty, but I don't get how someone can be so rude.
Has workplace culture become so impersonal that people no longer have or employ basic social skills? It costs nothing to say hello or to smile -- it's the least she could do. -- FEELING INVISIBLE IN LOUISIANA
DEAR INVISIBLE: Of course the woman's behavior is rude, and even somewhat hostile. You might ask her if you have offended her in some way and see what kind of reply you receive. I agree that there has been a general decline in basic good manners over the last 10 years. However, one never knows what burdens those we encounter might be carrying. Depression, anger and stress can affect the way we treat others. My advice would be not to take this personally and, because you know she's not open to exchanging social amenities, to stop what you have been doing.