DEAR ABBY: When did it become someone's right to walk into a business with a pet? People walk in and never ask. Some of those animals hike their leg, and their owners giggle and never offer an apology or to clean it up. Dogs have jumped up on other customers while their owners stood there and said, "Don't worry. He won't bite." The last customer came in with a full-grown German shepherd!
I've gone through training on service animals, and these are definitely not service animals. What happened to common courtesies? -- TAKEN ABACK IN OKLAHOMA
DEAR TAKEN ABACK: The demise of common courtesies happened right around the time when people began believing they were the exception to the rules. When ADA legislation was passed, it was so that people with disabilities would have access to things that able-bodied people take for granted. What you are experiencing is an abuse of that law by dishonest, uncaring individuals who have no sense of shame.