DEAR ABBY: I work in customer service and have noticed that more than half the people who write in abruptly end their emails with "Please advise."
To me, it seems rude and demanding. I feel that if a question has already been asked, there is no need to follow up with this phrase. What is the proper etiquette for using this phrase? -- OFFENDED IN NEW JERSEY
DEAR OFFENDED: There is no rule of etiquette pertaining to the use of the phrase "please advise." Many individuals who write to me for advice end their letters that way. It's not offensive; it simply means the person is asking for a reply.