DEAR HARRIETTE: I was asked to be a reference for a woman who worked for me several years ago. I like her a lot, but I am reluctant to recommend her. When she worked for me, she was often late and had a chip on her shoulder. I mentored her to think differently about the way she approached work. By the end of her tenure with me she was better, but I don’t know what she has done in the ensuing years. I do know that giving a reference is important, and it reflects on my reputation as well. I don’t want to badmouth her, but I feel like I have to tell the truth. That’s why I would rather not do it. Do you think I should call her to explain my concerns? -- Bad Reference
DEAR BAD REFERENCE: Contact your former employee and tell her you want to talk before taking any further steps. Ask her about her career to date. Directly inquire about her punctuality and attitude. Express your reservations about being a reference for her because of her past with you. Listen to see how she explains herself today. If you think you have heard enough to be a solid reference, agree to talk to the hiring manager. Just make sure the candidate knows you have to tell the whole truth.
(Harriette Cole is a lifestylist and founder of DREAMLEAPERS, an initiative to help people access and activate their dreams. You can send questions to askharriette@harriettecole.com or c/o Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)