DEAR HARRIETTE: I ran into a woman I went to school with many years ago. When we saw each other, she reached out to hug me immediately and express her joy at reconnecting. I had no idea who she was! It turns out that more than 40 years ago we were at the same school and participated in a performance together. She remembers it vividly; I do not. I vaguely remember her face, but that’s about it. How do you handle a situation like this? This woman was so excited to see me and clearly a bit disappointed that I had no recall of her. -- Memory Loss
DEAR MEMORY LOSS: It’s OK that you don’t remember those details from long ago. Just listen. You can even ask her to refresh your memory. Acknowledge her joy in reconnecting with you. If you feel that you would like to know this woman now, exchange numbers. Otherwise, just be kind. If you want, you can apologize for not having the recall she does as you show appreciation for her excitement.