DEAR HARRIETTE: I had a falling-out with a friend about a year ago, and we have hardly spoken since. One of my New Year's resolutions was to make amends with all of the people I have beef with. That includes this woman, so I reached out to her.
At first, she was very cold to me when I called her. But I kept at it. After about a dozen texts and calls, I got her to respond. Now we are supposed to get together. I don’t want to rehash what happened. I would like to get together and see if we can move forward. Do I need to say anything about the past, or can we just spend time together? I don’t know exactly why we fell out, so I’m not even sure what to apologize for. I’m not sure what to do now that I got her to agree to see me. -- What’s Next
DEAR WHAT’S NEXT: Be happy that you got your friend to agree to see you. Be honest when you get together. Tell her you know that something happened that caused a rift in your friendship. Admit that you are not sure exactly what happened or even what your role in it was, but you miss her and want her in your life. Apologize for hurting her in any way. Tell her you are sorry if you did something that created tension between you. Ask her if she is willing to move on and rekindle your friendship.
Be prepared to listen to her grievances. It may be impossible for her to move past it without rehashing the situation. Listen attentively and without defensiveness, if possible. When you hear what she has to say, try not to diminish her feelings, even if you do not recall what she recounts or if you recall it differently. Say you are sorry that she sees the situation in the way that she does. While you may not have the same recollection, you never meant to hurt her. Or if you do remember it as she tells you, reiterate your apology and add that you did not intend to cause her any harm.