DEAR HARRIETTE: I was on a small group work call the other day, and I noticed that one person in the group blatantly ignored me when I spoke directly to her. At first, I thought she might not have heard me, but then it became increasingly clear that she was intentionally choosing not to engage with me. I wrote a follow-up group email, and everyone responded but her. I am completely confused as to why she would do this, as I've never had any sort of negative interaction with her before. What do you think this could be about? -- Work Tension
DEAR WORK TENSION: Stop driving yourself crazy trying to imagine what this woman’s issue with you might be. Ask her. Describe to her how you experienced her behavior during that work call. Be calm as you tell her what you noticed. Ask her if she intentionally chose not to engage you and, if so, why. Your direct questions will either get her to respond -- or possibly to stop. She will likely be surprised that someone would address her behavior so directly. Use her surprise to your advantage.