life

Renter Frustrated at Landlord’s Lack of Help

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | December 16th, 2020 | Letter 1 of 2

DEAR HARRIETTE: I have a mouse in my new single-family home. I have lived here for only four months, so I called my landlord to let him know. From my understanding, there might be some holes in the walls that need to be patched up so no other rodents get inside. My landlord told me that I should go out and purchase some traps and seek an exterminator.

As a renter, I know that this should be his responsibility to fix, but he is refusing to pay for any sort of traps or exterminator. He told me that the home is in top condition, and if any vermin or rodents get inside, it is due to my poor upkeep and living conditions -- therefore, I am responsible. None of this sounds right to me. What do you think, and what should I do next? -- Uninvited Guests

DEAR UNINVITED GUESTS: Check your local landlord-tenant laws and regulations so that you learn what his responsibilities are. You can point out the written rules for him so that he knows that he is supposed to provide regular extermination services. (This is true in many cities.) Invite him to inspect your home himself so that he can see your level of cleanliness. Recommend a compromise: Agree to buy mouse traps if he provides regular extermination service to you and the other tenants.

If he refuses, you may have to take him to court. Should this become your reality, document everything -- the way you keep your apartment, evidence of rodents in your home and your landlord’s responses to you with dates.

life

Sense & Sensitivity for December 16, 2020

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | December 16th, 2020 | Letter 2 of 2

DEAR HARRIETTE: Ever since we have been doing video calls for work, my boss has been glamming it up big time on camera. She started small, but now she wears what looks like evening makeup and super glamorous clothes almost every day for our daily meetings. The rest of us are pretty casual -- as we were when we were in the office together. Given that she’s the boss, I wonder what signal she is trying to send to us. Part of me wants to tell her that she looks kind of silly all dressed up for the ball. I know that wouldn’t go over well. What can I say? The optics are getting awkward. -- All Dressed Up

DEAR ALL DRESSED UP: Whenever the topic is appearance, things become sensitive, so tread lightly. Also, know that during this extended period of quarantine, people deal with the isolation in different ways. Who knows what’s going on in your boss’s mind? It is fair to ask.

One approach might be requesting a private conversation with your boss, in which you could mention that you have noticed that she has been getting dressed up for the company’s daily calls. You can compliment her on her new glam look and then seriously ask her if she is expecting the rest of the team to dress up. Since the way the team presented themselves pre-COVID-19 was pretty casual, you want to know what her expectations are for the rest of you.

(Harriette Cole is a lifestylist and founder of DREAMLEAPERS, an initiative to help people access and activate their dreams. You can send questions to askharriette@harriettecole.com or c/o Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Daughter’s Credit Card Use Upsets Parent

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | December 15th, 2020 | Letter 1 of 2

DEAR HARRIETTE: When my daughter moved away for college, I told her that she was responsible for paying for any personal wants she may have. The whole time she was away, she never called me asking for money or for me to mail her anything. I’ve asked if she got a job, and she said no, but she makes money here and there doing different things. I can't imagine what kind of hustle she started.

When she came home for Thanksgiving, I noticed the number of new items she had. I snooped in her wallet and found three credit cards. She obviously doesn’t understand how to use a credit card because she is maxing them out and has no job to pay the bills. If she’s developing a bad spending habit now, it will only get worse. How can I talk to her about this without letting her know I went into her wallet? -- Big Spender

DEAR BIG SPENDER: You don’t need evidence of the credit cards to talk to her about her habits. If she has lots of new items, it is clear that she has been spending money or someone is giving her things. Ask her if she is budgeting for her life and how she can afford so many things. Be kind when you talk to her, not judgmental.

You can also admit that you gave her a responsibility to pay for herself when she left home without preparing her for how to do that. She is figuring it out. It is not too late for you to help her. Ask her if she has credit cards and if she knows how to use them. Tell her about the importance of establishing good credit and the discipline required to do that. You have a chance to begin a conversation with her that can support her developing fiscal responsibility.

life

Sense & Sensitivity for December 15, 2020

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | December 15th, 2020 | Letter 2 of 2

DEAR HARRIETTE: I live in an apartment building. I have neighbors all around me and sharing my walls. One neighbor is an older gentleman who lives by himself, and he smokes cigarettes all day long. I have asthma, and I really can't stomach the smell; most of the time when I get home from work, I am uncomfortable and can’t breathe.

I have been here for only two months, and I am not sure that I can last another 10 months under these living conditions. I really want to knock on his door and ask him to stop, but I know that he can close his door on my face and keep smoking. I know there are still a few people left who smoke, but I feel like I have the worst luck that one of them is my neighbor. What other options do I have? -- Killing My Asthma

DEAR KILLING MY ASTHMA: Talk to your landlord and find out if there are any available units in your building that are not near smokers. Explain that you are having trouble breathing because of your neighbor. Ask if you can move into another space. You can also ask the landlord to speak to your neighbor, but chances are slim that he will stop smoking.

You can invest in an air purifier and green leafy plants to help clean the air, but these will not likely absorb enough of the smoke. You may need to move.

(Harriette Cole is a lifestylist and founder of DREAMLEAPERS, an initiative to help people access and activate their dreams. You can send questions to askharriette@harriettecole.com or c/o Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

life

Employee Questions Raising Flag Regarding Customer

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | December 14th, 2020 | Letter 1 of 2

DEAR HARRIETTE: I work at a grocery store in customer service, and I have noticed one particular customer who comes in every week; I think she is using different IDs. Her receipts usually add up to $200, and she ends up returning about half of her items to receive store credit. I help her each week, and I listen to her outlandish stories for the returns.

I don’t think she realizes that I am the only person who processes her returns, but I know for sure she is the same person using different names. There hasn’t been a flag in our system yet, but I know that something is wrong. Should I tell my manager or wait for there to be an actual flag? -- Scammer Customer

DEAR SCAMMER CUSTOMER: You definitely should tell your manager and explain what you have observed. Given that you work in customer service, it is your responsibility to take care of the customer but also to care for the store. Give your manager a heads-up, and next time this woman comes, perhaps your manager can address her and determine the next steps.

life

Sense & Sensitivity for December 14, 2020

Sense & Sensitivity by by Harriette Cole
by Harriette Cole
Sense & Sensitivity | December 14th, 2020 | Letter 2 of 2

DEAR HARRIETTE: After my ex and I broke up, I started seeing another guy and posted photos of us publicly. My ex came to my house to have one more conversation so he could get things off his chest. I told him to speak to me on the phone, but he was eager to have me come outside. I got into his car, and he began to drive away, saying he just needed to run to the store, and he would take me home after.

During the car ride the conversation escalated, and I decided to get out at a stoplight. He chased me and assaulted me, and I had to run to get away from him. He stopped chasing me and threatened to find me again and kill me.

When I got home, I told my mom everything that happened and that I was going to press charges. She said she feared for my life. She thinks involving the police will upset him more and since I posted the photos of this new guy I am with, I motivated my ex to come after me, so I should just lie low and not go to the police. I can’t believe my mom doesn’t want me to press charges. Should I listen to her? -- Assaulted

DEAR ASSAULTED: You should go to the police and get it on record that your ex assaulted you. That may be important in the future.

Your mom isn’t wholly wrong, though. The police cannot fully protect you from him. You can get a restraining order, but you should also be extremely vigilant when you are outside. Watch your step. Change your locks. Install security cameras and alert your neighbors to the threat he has made on your life. Show them his photo so that others also have your back.

(Harriette Cole is a lifestylist and founder of DREAMLEAPERS, an initiative to help people access and activate their dreams. You can send questions to askharriette@harriettecole.com or c/o Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

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