DEAR MISS MANNERS: At a restaurant, if my food is served by someone other than my waiter and I need to request an additional or missing item (e.g., extra sauce or sour cream), do I make that request to the person who served the food? Or do I wait for the waiter to come over and ask if everything is OK?
Does it even matter? Sometimes the waiter doesn’t come over for a few minutes and I’d prefer not to let my food get cold.
GENTLE READER: Although not in the habit of being intimidated by waiters, Miss Manners knows that any answer she gives will elicit a flood of responses from professionals explaining the system in use at their restaurant -- and why it is the only possible solution, which must perforce be universally and instantly adopted.
Before that happens: Listen up, restaurant folks.
The customers do not know The System. They are annoying and they do not know what they want and they did not order what they said they ordered and they do not tip enough. But they would like some extra sauce before their food gets cold.
So here is Miss Manners' answer for the customers: You may ask your waiter, or you may ask any member of the staff who comes to your table -- up to and including the head chef -- politely, of course. If you cannot get anyone’s attention in a reasonable amount of time, then you may ask any employee or supervisor for help. And if the restaurant is particularly busy, it may take a few minutes.