DEAR MISS MANNERS: A friend I rarely see, other than on social media, posted a confusing message. As she seemed to be in great distress, I clicked on the "care" button and figured I'd find out in time what was going on.
The confusing messages continued for a week. Since she seemed to be so distraught, I thought it was more polite to simply continue to click on the "care" button for these posts rather than ask her to explain what had happened.
Turns out, her husband had died suddenly. Do I send her a letter of condolence on her loss, with perhaps an offer to meet her for coffee at some time in the future? Or, in my confusion, have I exceeded the statute of limitations for expressing condolences? I don't want to make her life worse right now.
GENTLE READER: Because you think you pushed the "care" button too many times? Whether this is literally the case or not, metaphorically it is not possible.
Miss Manners assures you that a written condolence letter will not make this person's life worse. Well, she supposes that depends on what you write. But expressing sadness for this person's loss is all you need to say -- excuses, apologies or emotional cartoon faces (no matter how heartfelt) need not be conveyed.