DEAR MISS MANNERS: Whenever I visit a coffee shop and approach the order-taker, I say something along the lines of, "I'd like an iced tea" or simply, "An iced tea, please." Over the past few years, however, I've noticed that no one else does that anymore. Instead, they frame their orders as a question: "Can I have ...?"
It seems odd to ask a shop if it's OK to order something or to take my money. It also seems a bit juvenile, like a child visiting a friend's home and politely asking for a glass of water from the friend's mother, who is not a paid server.
I can understand questioning if a shop has something special, such as a caffeine- or sugar-free beverage: "Do you have ...?" Being in my late 60s, I struggle to keep up with the changing times, so I must ask: Am I in the wrong?
GENTLE READER: You are wrong about your history, which Miss Manners understands may be a side effect of your having been at this for only 60-some years.
Your preferred construction is perfectly acceptable. But phrasing such requests as a question -- or even in the conditional tense, as a hypothetical ("Could I have ...?") -- has long been understood to be simple courtesy. It may actually be more accurate today when it is no longer clear if a coffee shop actually sells coffee.