We all deal with disappointment in different ways. Some pout, a few get angry and others go into denial.

Repressing your feelings is a recipe for disaster. Ignoring things or holding them in only makes you feel worse. And it often magnifies the issue so that you cannot deal with it reasonably.

Getting angry isn’t any better. Remember, anger is just one letter short of danger. You risk taking your anger out on someone who doesn’t deserve it, making things worse.

Pouting -- feeling sorry for yourself -- is probably the most common response. But it’s not the best way to deal with the situation. When you dwell on the negative aspects of a disappointing situation, you are blinded to the opportunities that could be staring you in the face.

Leadership consultant Kevin Eikenberry explains: “We can become much better leaders and professionals if we can get past our internal language and live in the present moment. The present offers us opportunities to learn, opportunities to teach, opportunities to reinforce positive behaviors in others, opportunities to see our world in new ways and opportunities to enjoy our day more fully.

“Staying in pouting mode closes the door to all of these opportunities because we don’t see them -- we are too busy thinking about ourselves.”

How will you possibly reach your potential if you are busy fretting about the past? Allow me to share a little secret: Life is full of disappointments, but it’s also full of opportunity.

The first step to getting over a letdown is to let your feelings out -- appropriately. Talk to a trusted friend or write in a journal. Resist the temptation to lash out at the offender or your co-workers. Be extremely careful what you post on social media because, as you already know, the post will outlast the problem and potentially follow you indefinitely.

Next, put your worries in perspective. Was this just a blip on the radar or a life-and-death situation? Did you lose out on a promotion or lose your entire career? Was this more of a fender-bender or 50-car pile-up? Ask yourself: Will this matter a year from now, a month from now, two days from now? Few disappointments will have the kind of lasting impact that are worth allowing to fester. Carrying a grudge is a very heavy burden.

Then stop and think about the things that are going right for you. As my mother used to say, “There is always something to be grateful for.” Focus on positive thinking and see if your attitude doesn’t improve dramatically.

Step back and analyze the outcome. What did you learn from your disappointment? Would it have mattered if you had handled the situation differently? And perhaps the hardest question to ask yourself: Did I set myself up to fail? There is an important lesson in every disappointment. You can learn a lot from some self-examination.

Finally, don’t give up. Many people have surmounted enormous odds to overcome significant disappointments and have risen to the top. No matter what your life goals are, you owe it to yourself to jump over the hurdle and get back in the race. You might have to change your plans, you might adjust your thinking, you might take a different direction. But you will be open to surprising opportunities if you keep hope alive.

Over my lifetime in business, I’ve had plenty of disappointments. It would have been easier to throw in the towel on several different occasions. But I could not imagine what would happen to me if I let problems dictate my future. I am in charge of my fate, not some outside influences.

You may not be able to prevent disappointment, but you can control your response to it.

Mackay’s Moral: Disappointment might knock you down, but don’t let it knock you out.

Thomas Edison once visited Luther Burbank, the famed horticulturist, who invited every guest who visited his home to sign the guest book. Each line in the book had a space for the guest's name, address and special interests. When Edison signed the book, in the space marked “Interested in,” Edison wrote: “Everything!”

Edison, who was awarded more than 1,000 patents, was a prime example of curiosity. He said, “The ideas I use are mostly the ideas of other people who don’t develop them themselves.”

That was an understatement. In his lifetime, Edison invented the incandescent light, the phonograph, the hideaway bed, wax paper, underground electrical wires, an electric railway car, the light socket and light switch, a method for making synthetic rubber from goldenrod plants and the motion picture camera. He also founded the first electric company.

Edison refused to let his curiosity be stifled. He was curious about everything.

“Ideas are somewhat like babies,” said the late management guru Peter Drucker. “They are born small, immature and shapeless. They are promise rather than fulfillment. The creative manager asks, ‘What would be needed to make this embryonic, half-baked, foolish idea into something that makes sense, that is feasible, that is an opportunity for us?’”

I like that thinking. It validates all my little scraps of paper and two-word dictations, among them my best ideas in infant form. Developing them and watching them grow, seeing where they go from a little seed -- and seeing what other bright ideas grow right along with them -- that’s what gets my creative juices flowing.

“The cure for boredom is curiosity. There is no cure for curiosity,” goes an old saying. It's pure genius, in my opinion.

Curiosity is a hunger to explore and a delight in discovery. When we are curious, we approach the world with a childlike habit of poking, prodding and asking questions. We are attracted to new experiences. Rather than pursuing an agenda or a desired set of answers, we follow our questions where they lead.

Socially, curiosity lets us really listen to other people because we want to know who they are. We open ourselves to the knowledge and experience they can share with us. We relish having discoveries of our own to share.

Are the members of your team curious? More importantly, do you think curiosity is an important attribute for a person to have?

According to Mihaly Csikszentmihalyi, author of “Creativity: Flow and the Psychology of Discovery and Invention,” if people don’t have a strong sense of curiosity, wonder and interest, it’s pretty tough to recognize an interesting problem.

But exactly what are necessary traits to first recognize and then wrestle with a problem effectively? He advises in his book to always be open to new experiences and have a fluid attention that constantly processes things from the environment. Without this kind of interest, the author says it’s hard to get to the crux of a problem and then push beyond what is already known to solve it in a creative way.

Managers should strive to evoke curiosity and a passion for knowledge in workers, who will likely respond by becoming immersed in solving the company’s problems creatively.

The best way to empower your employees is to ask questions that spur their curiosity and creativity.

-- Challenge the conventional wisdom. Ask questions that move people away from the tried-and-true and help them think more creatively. For example: “What if we give our product away to every 10th caller on Tuesdays?”

-- Change the perspective. Pose questions that take a higher view of a problem and encourage people to think of the long term or the broader implications. “How will this change affect the competition? What will happen to the marketplace as a result?”

-- Include the entire organization. Frame questions that address the needs of your organization and the people in it. “If we eliminate unnecessary paperwork, what will happen in the accounting department?”

-- Spur excitement. Ask questions that get people excited about possibilities and potential (and not afraid of the price of failure). “Do you see any reason why we shouldn’t put this idea into action right away?”

Curiosity goes far beyond the what-ifs -- but that’s the best place to start?

Mackay’s Moral: The only question that doesn’t have an answer is the one that is not asked.

A dejected father confided in his pastor with a problem: His youngster had been caught cheating on a test at school. He was crushed, feeling like he had failed as a father, and was concerned it would saddle the child with a reputation for dishonesty.

“The worst thing that can happen to a youngster starting school,” said the father, “is to get caught cheating.”

“Not at all,” said the clergyman. “The worst thing at the start of a person’s life is to cheat and NOT get caught.”

What is a good parent’s main job? The days of simply supporting the family financially may be over, according to a Pew Research Center report. Asked what’s “extremely important” for a father to provide, a telephone survey of 1,004 American adults got these findings:

-- Values and morals: 58 percent

-- Emotional support: 52 percent

-- Discipline: 47 percent

-- Income: 41 percent

The results follow a similar trend for mothers, with “values and morals” at the top and “income” coming in last.

Every time dishonesty wins, it gets harder to convince our children that honesty is the best policy. Complete honesty in little things is not a little thing at all.

Honesty, ethics, integrity, values, morals -- all mean more or less the same thing. In my estimation, you can interchange them, because they all convey the single attribute that determines whether a person or an organization can be trusted.

On the heels of recurrent tales of corruption in most every aspect of modern life, it is a commonly accepted fact that ethics are what each of us thinks other people should apply. The challenge we all face is that we cannot fudge on our own set of ethics and values, even when it is extremely tempting. That is the kiss of death.

Peter Drucker, the late management guru, once said, “There is no such thing as business ethics -- there is only ethics.”

My good friend, world-renowned leadership guru John Maxwell, makes the same point in his book “There's No Such Thing as Business Ethics.” John gives three reasons why people make unethical choices. First, people tend to do what's most convenient. They fall into the trap of doing what's easy, but not necessarily what's right. Second, people do whatever it takes to win -- what they call “winning at any cost.” If it's a choice between winning by being unethical, or being ethical and perhaps losing -- then ethics loses. Third, he refers to situational ethics. People rationalize their choices with relativism. They make their choices based on whatever seems right at the time.

That’s why it is critical that every company and organization has a defined code of ethics.

Josh Spiro writes at Inc.com that a code of ethics is a collection of principles and practices that a business believes in and aims to follow. A code of business ethics, along with a company's mission statement and more specific policies, gives employees an idea of what the company believes in and rules of conduct for them to follow.

“The key in distinguishing a code of ethics ... is to hit the right level of specificity. It should address both the particular nuances of the company's industry as well as its broader goals for social responsibility and should be concrete enough to serve as a guide for employees in a quandary without laying out rules for every situation that could arise,” Spiro writes.

Michael Connor, the editor and publisher of the online magazine Business Ethics, believes that there's no such thing as a business being too small to benefit from a code of ethics. Having a code is “often viewed as a luxury or something that is an added cost,” he told Spiro. “The reality these days is that the business that does not have a code of ethics subjects itself to a much greater risk in its day-to-day operations, and if there is an unfortunate incident, they expose themselves to much greater risk (from) regulatory and prosecutorial authorities.”

Ethics codes don’t have to be long, complex documents. One example of a simple statement of ethics was written in 1904 for Rotary International. Apply these four questions to everything your organization says or does:

-- Is it true?

-- Is it fair to everyone concerned?

-- Will it build good will and better relationships?

-- Will it benefit everyone concerned?

Mackay’s Moral: If truth stands in your way, you’re headed in the wrong direction.