life

Ben Affleck's Academy Award Business Lessons

Harvey Mackay by by Harvey Mackay
by Harvey Mackay
Harvey Mackay | March 11th, 2013

Watching the Academy Awards is like the Super Bowl for me. I never miss them, and that's not just because I have a son who is a film director in Hollywood. I just love to go to the movies.

From a business standpoint, the three most important lessons that were presented at this year's Oscars were delivered by one individual -- Ben Affleck. Make that four, because he also talked about how you have to continue to work at having a strong marriage. Fortunately, that's how I feel about my marriage too, so I can second his opinion.

Affleck offered life lessons, to be sure, but every business can benefit from them as well.

This also goes for business partnerships. They take work to keep them thriving. You can't just go through the motions and assume everything will be OK.

The next great business lesson that Ben Affleck touched on was the importance of mentoring and developing a network. You might recall he said, "I never thought I would be back here, but I am because of so many wonderful people who extended themselves to me, who had nothing to benefit from it."

Affleck was referring to winning his first Academy Award in 1997 for best original screenplay for "Good Will Hunting," which he shared with Matt Damon. Over the years, he has reached out to a lot of people in Hollywood to help him learn the movie business and advance his career. Members of the academy were able and willing to help him, even though he wasn't necessarily in a position to reciprocate.

I call that reciprocity without keeping score. Simply stated: What can I do for you without expecting anything in return? No quid pro quo. If you live your life this way, two magical things will happen:

1. Over time, people will find ways to do remarkable and unexpected things for you that make your life easier.

2. When you're knocked down for some reason, you are likely to find the most astonishing human network of support you could ever imagine.

Affleck's next business lesson was: "You have to work harder than you think you possibly can." Success comes before work only in the dictionary. Hard work is not a bad thing. Sure, natural talent can make a big difference, but you still have to work hard at your craft.

Show me a .300 hitter in Major League Baseball, and I'll show you someone who bangs the ball until his hands bleed trying to keep his swing honed. Ask any surgeon about how much sleep he or she got for the eight to 10 years it took to get through medical school, internship and residency. Both these gigs take more than magic hands. They take lots of hard, hard work.

The next Affleck lesson was: "You can't hold grudges." Carrying grudges can be a heavy load. Just the thought of past pain pulls your energy down. Forgiveness is how you free yourself. You release your anger. You move forward. And you lighten up.

You will never get ahead of anyone as long as you are trying to get even. If you do get even with someone, you have put yourself on his or her level.

Affleck closed his Academy Award acceptance speech with his final business lesson -- and possibly the most important -- when he said, "It doesn't matter how you get knocked down in life because that's going to happen. All that matters is that you gotta get up."

Trying times are no time to quit trying. The line between failure and success is so fine that we scarcely know when we pass it; so fine that we are often on the line and do not know it. How many people have thrown up their hands at a time when a little more effort, a little more patience would have achieved success?

In business, prospects may seem darkest when really they are about to turn. A little more perseverance, a little more effort and what seemed a hopeless failure may turn into a glorious success -- like Ben Affleck's Oscar-winning best picture "Argo." It is perhaps more than a coincidence that the storyline for "Argo" also echoed many of these lessons. If you haven't seen this film, treat yourself to this deserving winner.

Mackay's Moral: Failure is not falling down but staying down.

life

Follow John Maxwell’s Lead

Harvey Mackay by by Harvey Mackay
by Harvey Mackay
Harvey Mackay | March 4th, 2013

Follow the leader. It's more than just a child's game; it's a fundamental skill in business.

John Maxwell is one of the most respected experts in the field of leadership. He's written more than 70 books, most of which focus on leadership. Many have graced the New York Times best-seller list.

You may have heard John preach on the Hour of Power broadcasts from the Crystal Cathedral. John's clients range from a National Football League team to West Point and a Fortune 500 company. More than 100,000 people listen to him every month and are members of the Maximum Impact Club. He's the source of countless quotes that inspire the lives of millions of people.

John Maxwell offered up so many golden nuggets when I recently interviewed him that I want to share some of them with you.

John warns: "Too often we get to the top of the mountain and say, 'Here we are as leaders. Come up here and join me.' We don't understand that you've got to go to where the people are.

"The first responsibility of a leader is to find out where people are and connect with them. Then when you connect with them, you can relate to them, and you can move them."

Relationships are the foundation of leadership. You have to develop trust. As John says, "People won't go along with you until they get along with you." You have to get close to your people and connect with them. This goes against the previous generation, which felt there needed to be distance between leaders and their people.

I asked John, "What kinds of leadership experiences do businesspeople often lack?"

He talked about how most people believe that experience is the best teacher, but he disagrees.

"Experience is essential to successful leadership, although I don't think experience is the best teacher. Just because you are getting older and more experienced, doesn't mean you're getting better,” John said. “I know a lot of people who are getting older, but even if they've done the job for 30 years, they're not getting any better. They're not growing. They're not learning."

John also talked about the Achilles heel for a lot of leaders: They get a little momentum going, and they celebrate but don't reflect. He thinks leaders should do more reflection and less celebration.

To reflect on his experiences, John asks, "What did I learn? What am I learning at this stage? And what am I going to change?"

He even has a reflection chair! "If you have a place to think, you'll start thinking," John reasons.

One of John's most memorable quotes is, "Change is inevitable; growth is optional." So I asked him to explain.

"Growth is not an automatic process. You and I will not grow automatically. It just doesn't happen,” he said. “We don't grow because we live. We don't grow because we breathe. We don't grow because we get a day older. If we're going to grow, we're going to grow because we're intentional about it. I've found that when I stop learning, I stop leading."

John feels everyone should have a growth plan. He believes you need to discover your strengths and grow them through a daily plan.

"Don't take the time to focus on your weak areas, because all you will do is get to average," he warns. "And people don't pay for average."

In addition to growing your strengths, John believes you have to do one more thing. Every morning you have to ask yourself the question, "Who can I add value to today?"

"When you do this, all of a sudden the influence index on your life just takes off like a rocket. People want to be around you. They like to be with you.

"I started teaching leadership because I truly believe that if a person could learn to lead, they would be successful. I began to realize that if I could help people change their thinking, they could change their life.

"It all goes back to the Zig Ziglar quote," he said. "'If you help people get what they want, guess what, they help you get what you want.'"

Mackay's Moral: "A successful person finds the right place for himself. But a successful leader finds the right place for others." -- John Maxwell

life

Lessons They Don't Teach You in School

Harvey Mackay by by Harvey Mackay
by Harvey Mackay
Harvey Mackay | February 25th, 2013

A few months ago I wrote a column about what they don't teach you in school. From the positive responses and suggestions I received, it became quite apparent that formal education is a good beginning, but real world experience is also necessary to get ahead.

The prior list included concepts such as taking responsibility for promoting yourself, maintaining a positive attitude, the importance of a smile and handling rejection.

Here's my additional list:

-- Life isn't fair. How many times do you hear this phrase, especially from young people? It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.

-- Think outside the box. There is no substitute for creativity. Take stock of your usual practices and look for new and better ways to do things. When something has been done the same way for a long period of time, sometimes it's a good sign that it's being done the wrong way.

-- Exercise is good for you. I've always been active in sports, but one of the best decisions I ever made was when I became a runner more than 50 years ago. Being in shape keeps my energy high and my attitude positive. Studies show that companies that promote exercise have decreased absenteeism, greater productivity, better performance and improved morale.

-- Be nice to everyone. It's nice to be important, but more important to be nice. You don't know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you will always need help from the people around you.

-- You do not get what you want, you get what you negotiate. One of the skills that has made the biggest difference in my career is negotiating. It applies to selling, purchasing, hiring, firing, expanding, downsizing and every other phase of business.

-- Good manners never go out of style. Whether it's responding to an invitation, answering the phone or email, or showing simple respect, we expose our own weaknesses when we display thoughtless or boorish behavior. One of the nastiest names someone can call you is "rude." Especially because it doesn't take any more effort to be polite -- and it takes a whole lot of work to restore your good reputation.

-- Visualization. I believe that visualization is one of the most powerful means of achieving personal goals. Many people, especially athletes and celebrities, have discovered the amazing power of visualization and have used it to enhance their careers and achieve their goals and dreams. They visualize that they are not quitters. They will not allow circumstances to keep them down. If seeing is believing, visualizing is achieving.

-- Practice humility. Humility is becoming a lost art in an era of self-promotion and making sure you get all the credit you deserve. Humility is not difficult to practice. It doesn't involve downplaying your achievements. It doesn't mean that you won't be recognized for your contributions. It does mean that you realize that others have been involved in your success and you are prepared to be involved in theirs. Anyone who thinks he or she is indispensable should stick a finger in a bowl of water and notice the hole it leaves when the finger is pulled out.

-- Encouragement is oxygen for the soul. People love us not for who we are but for how we make them feel. People appreciate sincere recognition and praise. People tend to live up to the recognition they receive. Encouraging words have tremendous power.

-- Enthusiasm is the spark that ignites lives. If you aren't excited about hitting the pavement every day, it will show in your performance. Pros are always enthusiastic about doing their job to the best of their ability. Napoleon Hill, one of my favorite authors, writes, "You have absolute control over but one thing, and that is your thoughts." You can control your own destiny.

-- Teamwork is not just important in sports. There are few human endeavors that are truly solo acts. I have been on all sorts of teams, and those that yielded the most successful results recognized the contributions of those at every level. A capable team captain plays on the strengths of all the team members -- and understands the value of a well-delivered pep talk.

Mackay's Moral: An old dog can learn new tricks, and a new dog can learn old tricks.

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