life

Let Your Imagination Fuel Your Success

Harvey Mackay by by Harvey Mackay
by Harvey Mackay
Harvey Mackay | July 23rd, 2012

Take a look at the back of a dollar bill. A pyramid with an eye at the top is on the left. Over the pyramid is the Latin inscription "annuit coeptis," which means "providence has favored our undertakings."

In his book, "Wisdom Well Said," Charles Francis takes an in-depth look at what the images mean: "The pyramid symbolizes the strength of the union of the states. The top of the pyramid is unfinished, meaning there is still work to be done to make our system even better. The eye stands for the all-seeing God, Supreme Builder of the Universe.

"Benjamin Franklin chose this motto because he believed imagination was the singular characteristic of the people he helped to forge into a new nation."

I think Ben Franklin would be pleasantly surprised where imagination got this great nation.

"The most interesting people are the people with the most interesting pictures in their minds," said Earl Nightingale, one of the pioneers of the motivational movement.

I'm always fascinated listening to people who see the world through a different lens. Most of us have ideas of what we'd like to change, but not necessarily the vision to make it happen. People who can clear the negative clutter from problems will always be successful.

The famous inventor Thomas Edison used to say his deafness was his greatest blessing. A blessing because it saved him from having to listen to reasons why things couldn't be done.

Curtis Carlson, founder of the Carlson Companies and one of my mentors, spent his life building and expanding. When asked what personal qualities contributed to the building of his successful empire, Curt responded, "I think my success is the result of my ability to see and to imagine how things can be. I'm not distracted by how things are."

It's never too late to develop your imagination, although I believe that the longer you suppress it, the more challenging it will be. Consider this lesson that was shared by Gordon McKenzie, a well-known creative force at Hallmark Cards.

McKenzie often visited schools to talk about his work. He usually introduced himself as an artist, and then would ask the students, "How many of you are artists?"

In kindergarten and first grade, almost every hand was enthusiastically raised. In second grade classrooms, about three-fourths of the children would raise their hands, but not as eagerly. Just a few third graders admitted their artistic talent.

By the time he interviewed the sixth graders, he said not one of them raised a hand. They thought being an artist was "uncool." (My guess is that Curt Carlson was one of those kids who didn't mind being "uncool.")

So if we want to cultivate creativity and imagination, a good place to start is with children. Children don't recognize limits on possibilities. They look through that different lens -- that is, until we train them to focus on the practical.

Children are open to trying all kinds of solutions. We would do well to learn from them that there is rarely just one way to get a job done.

A friend shared a story from the NewsOK website about two parents working on their Christmas cards with their 6-year-old son. The son's job was to lick the stamps (back before self-adhesive stamps were available). The little boy balked because he didn't like the taste of the glue on the stamps. His parents prevailed, and reluctantly, he went to his room to finish his assignment.

Before long, he emerged from his room with a big smile on his face and handed his father the pile. Every envelope was stamped. His stunned father said, "But I thought you didn't like the way the stamps tasted when you licked them!"

"Yeah, that was yucky," the son replied. "So I just licked the envelopes and then stuck the stamps on."

Of course, I love a good story about envelopes!

From Napoleon Hill's famous book "Law of Success," comes this summarizing thought: "Just as the oak tree develops from the germ that lies in the acorn, and the bird develops from the germ that lies asleep in the egg, so will your material achievements grow out of the organized plans that you create in your imagination. First comes the thought; then organization of that thought into ideas and plans; then transformation of those plans into reality. The beginning, as you will observe, is in your imagination."

Mackay's Moral: The only person who can put limits on your imagination is you.

life

Clear Thinking Is in Critical Condition

Harvey Mackay by by Harvey Mackay
by Harvey Mackay
Harvey Mackay | July 16th, 2012

A Midwest university professor complained: "We are now focusing more on how to use the tools of communication than we are on how to effectively communicate. ... As a result, we are turning out computer and Internet gurus who can't write and think creatively."

Is writing and thinking creatively important?

Is substance important?

Is critical thinking important?

You bet they are. Making your points to your boss or anyone else requires more than information. It demands the critical thinking that convinces them of your point of view.

I would venture as far as saying that technology has set us back in the general field of thinking, trusting gadgets to do some of our thinking rather than using them to enhance our lives.

Critical thinking has never been more important -- or more challenging. With so much information bombarding us 24/7, sifting through the content to find factual, legitimate and useful material is no small task. Do you believe everything you read or hear? Do you check sources?

Thomas Edison, the genius of invention, had a way of thinking that was both critical and creative. Fortunately, it isn't only a natural-born talent -- it's a habit you can cultivate. Take some lessons from Edison's thinking processes as outlined by Michael Michalko in "Three Lessons in Creativity From Thomas Edison":

-- Question all assumptions. Examine and challenge conventional wisdom. When hiring an employee, it is rumored Edison would invite the person to join him for soup. The person wouldn't get the job if he salted the soup before tasting it.

-- Generate as many ideas as possible. You're more likely to find an idea that works if you test several. Edison is reported to have conducted more than 50,000 experiments before getting the alkaline storage cell battery just right.

-- Analyze your failures. If an experiment fails, set aside some time to think about what you learned. You can re-examine your efforts if you keep notes on your progress and failures.

-- Adapt other ideas. Look for ways to take policies, systems or ideas that are already working somewhere else and turn them into something you can use in your own department.

-- Record all your ideas. Spend time reviewing the ideas and looking for connections. You might find new ways of thinking about something.

These techniques may not make you into Thomas Edison, but they will help you learn to filter out the garbage that clouds your thinking and decision-making. There is plenty of junk floating around out there. I would also recommend these two rules:

-- Avoid jumping to conclusions and snap judgments. For example, you might be tempted to dismiss a new acquaintance because he wears tennis shoes with his suit. You later discover that he's a brilliant thinker with bad feet. Be sure to collect additional information before drawing conclusions about what you see.

-- Don't take a "yes or no" approach to data and decisions. Even the most straightforward questions may contain shades of gray. Make a habit of exploring the edges of a problem and looking beyond the obvious alternatives. Is there a middle path, or one that includes both options?

Changing your thinking patterns takes practice, but as it becomes habit, you'll notice that you will not second-guess yourself as often and will spend less time worrying about "what if?"

Critical thinking can also help you with creative solutions to problems.

A man had traveled about six miles in a taxi when he realized he had left his wallet at home. Knowing he had a problem, he knew he had to take some kind of action. About a block short of his destination he leaned forward and told the driver: "Stop at this hardware store. I need to buy a flashlight so I can look for the hundred dollar bill that I dropped back here."

When he came out of the hardware store, the taxi was gone.

Mackay's Moral: Critical thinking is critical to success.

life

The Power of 'We'

Harvey Mackay by by Harvey Mackay
by Harvey Mackay
Harvey Mackay | July 9th, 2012

A famous organist was performing a concert on a huge antique organ in front of a large audience. The bellows were hand-pumped by a boy seated behind a screen, unseen by any in the vast auditorium. The first part of the performance went very well, and at intermission the organist took his bows as the listeners applauded enthusiastically. During the break, the musician rested in a side passageway. The boy came out to join him.

"We played well, didn't we, sir?" the boy asked.

The arrogant musician glared at him. "What do you mean, 'we'?"

After the intermission, the organist returned to his seat to begin his next number, but as he pressed his fingers down on the keys, nothing happened. The bellows produced no wind, and not a sound came out.

Then the organist heard a whisper from behind the screen: "Say, mister, now do you know what 'we' means?"

Out of the mouths of babes, as they say.

I've written more than a dozen columns during the last 18-plus years on the importance of teamwork. You might wonder what else there is to say. The simple answer: plenty! As long as projects require the efforts of more than one person, we'll keep talking about teamwork.

Michael Jordan, in his book "I Can't Accept Not Trying," writes: "There are plenty of teams in every sport that have great players and never win titles. Most of the time, those players aren't willing to sacrifice for the greater good of the team. The funny thing is, in the end, their unwillingness to sacrifice only makes individual goals more difficult to achieve. One thing I believe to the fullest is that if you think and achieve as a team, the individual accolades will take care of themselves. Talent wins games, but teamwork and intelligence win championships."

In Japanese culture, institutionalized conflict is an integral part of management. At Honda, any employee, however junior, can call for a "waigaya" session. The rules are that people lay their cards on the table and speak directly about problems.

Nothing is off-limits, from supervisory deficiencies on the factory floor to perceived lack of support for a design team. "Waigaya" legitimizes tension so that learning can take place.

Teamwork begins with the hiring process. Ask interview questions that uncover teamwork skills. Listen for stories or examples of "we" accomplishments, and unless the candidate was a one-person shop, the answers should include clues to a collaborative attitude.

A team approach requires a specific set of skills and behaviors from your workforce. Lone wolves and mavericks may not mesh well within a team environment, so when you're hiring people for a true team, ask these questions:

-- Why do you want to join this team? Look for people who are interested in the goals of the team, not in achieving success on their own. Find out what the candidate has done in the past, and what other work options he or she has considered.

-- What relevant teamwork experience do you have? Teamwork skills usually carry over across departments or industries. Probe to find out how the person has worked cooperatively with others in pursuit of group goals.

-- What's most important in working on a team? Teamwork means different things to different workers. Find out what teamwork skills the candidate values -- communication, reaching consensus, cooperative decision-making -- and discuss these in depth.

-- How have you handled conflicts on previous teams? No team functions without some disagreement. You'll find out a lot about your potential teammate by exploring his or her approach to, and experience with, conflict between team members or between the team and other parts of the organization.

Certainly, sports provide easy examples of teamwork in action. Perhaps the most visible example of how much a team values contributions of everyone involved in great success is when the time comes to award championship rings. A few years back, I spearheaded a committee to save the men's golf program at the University of Minnesota, which was scheduled to be eliminated. That same year, at impossible odds, the team won the NCAA men's golf tournament. I don't wear much jewelry, but the championship ring that they generously presented to me never comes off my finger.

Mackay's Moral: "We" is a little word that sends a big message.

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