DEAR READERS: My beloved mother, Pauline Phillips, has passed away peacefully at the age of 94. Over the last quarter century Alzheimer's disease had stolen away bit by bit her remarkable intellect, but she battled her illness with courage and dignity. She was my best friend who can never be replaced.

As those of you who have read this column when my mother wrote it know, Mama had a deeply caring heart, a lively sense of humor and a deep devotion to all of you. She tried every day to educate, enlighten and entertain, and to inspire civility and respect for others in the many thousands of people who sought her advice.

Her days in the office were spent answering letters and calling people who were in distress. Over the years, her list of sources, friends and contacts grew into a Rolodex that was legendary. The demands on her time and travel were many, but she was a loving mother, loyal wife, a caring friend and wonderful role model.

Mama was born on July 4, 1918, to Russian immigrant parents and was the youngest of four daughters. She often said that until she was 12 she thought all the fireworks were for her and her identical twin sister, Esther (Eppie).

She always had an interest in and deep concern for other people. After her marriage to my father, Morton Phillips, she put that interest into action and became president of her local mental health society and trained Gray Ladies for the American Red Cross. She honed her skills as a writer by writing a letter to her parents every day and to her sister-in-law who had contracted polio and spent a year in an iron lung.

I would like to convey my heartfelt gratitude to my mother's devoted, highly professional caregivers, Jane Ebertowski, Rachael Reisdorf and Erna Hoche, who were at her side 24/7 for the last 11 years. They are angels on earth and brilliant at what they do.

Please join me and offer a prayer for my mother. She had an amazing journey from Sioux City, Iowa, to shaking hands with U.S. presidents and British royalty. Ask that her spirit be surrounded by the souls of the many individuals whom she loved and who loved her. She has sat in God's waiting room for so many years, and now may their souls be joined together. -- JEANNE PHILLIPS, AKA GRIEVING IN MINNEAPOLIS

DEAR READERS: My beloved mother, Pauline Phillips, has passed away peacefully at the age of 94. Over the last quarter century Alzheimer's disease had stolen away bit by bit her remarkable intellect, but she battled her illness with courage and dignity. She was my best friend who can never be replaced.

As those of you who have read this column when my mother wrote it know, Mama had a deeply caring heart, a lively sense of humor and a deep devotion to all of you. She tried every day to educate, enlighten and entertain, and to inspire civility and respect for others in the many thousands of people who sought her advice.

Her days in the office were spent answering letters and calling people who were in distress. Over the years, her list of sources, friends and contacts grew into a Rolodex that was legendary. The demands on her time and travel were many, but she was a loving mother, loyal wife, a caring friend and wonderful role model.

Mama was born on July 4, 1918, to Russian immigrant parents and was the youngest of four daughters. She often said that until she was 12 she thought all the fireworks were for her and her identical twin sister, Esther (Eppie).

She always had an interest in and deep concern for other people. After her marriage to my father, Morton Phillips, she put that interest into action and became president of her local mental health society and trained Gray Ladies for the American Red Cross. She honed her skills as a writer by writing a letter to her parents every day and to her sister-in-law who had contracted polio and spent a year in an iron lung.

I would like to convey my heartfelt gratitude to my mother's devoted, highly professional caregivers, Jane Ebertowski, Rachael Reisdorf and Erna Hoche, who were at her side 24/7 for the last 11 years. They are angels on earth and brilliant at what they do.

Please join me and offer a prayer for my mother. She had an amazing journey from Sioux City, Iowa, to shaking hands with U.S. presidents and British royalty. Ask that her spirit be surrounded by the souls of the many individuals whom she loved and who loved her. She has sat in God's waiting room for so many years, and now may their souls be joined together. -- JEANNE PHILLIPS, AKA GRIEVING IN MINNEAPOLIS

DEAR ABBY: My grandmother is 75 years old and, unfortunately, very unpleasant to be around. She has made many hurtful remarks in the past, which have led some family members to shut her out of their lives.

I live in another state and don't see my grandmother very often. I call her once or twice a month. When I do, she's nothing but pleasant with me, but she's often angry and tearful about other members of the family.

She feels her children and grandchildren should respect her as the matriarch of the family and include her in all family get-togethers. (My family tells me they have stopped inviting her to many functions because she's such a troublemaker.)

I'm concerned about my grandmother and am beginning to think that my parents and siblings should overlook her unpleasant behavior and occasional snide remarks. At the very least they should include her in important family functions. I'd be interested in your opinion, so I can share it with my family. -- TROUBLED IN MINNESOTA

DEAR TROUBLED: Your grandmother appears to be reaping what she has sown. Verbal abuse often leaves scars on those at whom it is aimed, and no one can be blamed for wanting distance from a person who is deliberately hurtful.

Respect is something that has to be earned. Your parents and siblings "respect" your grandmother from a distance because they have learned it's the only safe way to do so.

Does this mean she should automatically be excluded from all family get-togethers? No. However, before she's invited to an important event, she should give assurances that she'll watch her mouth and be on her best behavior. Or else.

If this seems heavy-handed, so be it. It's no crime to protect oneself from someone else's mean-spiritedness.

DEAR ABBY: Please allow me to share a dating technique with your readers that has saved me a lot of relationship headaches. I call it "the 90-day rule."

Whenever I start dating someone, I try to see them at least once a week for 90 days. That way, if there are any character flaws, I find out within the first 90 days.

Among the flaws I've discovered: drug dealing and addiction, alcoholism, driving without a valid license and with illegal license tags, and lying about their occupation.

The idea is to avoid sexual intimacy during those first 90 days to keep your head clear. If you are intimate too soon, you'll find yourself making excuses for your partner. This technique has never failed me -- unless I made an exception.

May I suggest your readers try this 90-day rule? If they do, I promise they won't be disappointed because it takes time to get to know someone. Before you can love someone, you must learn who that person really is. -- CLEARHEADED IN CLEARWATER, FLA.

DEAR CLEARHEADED: Your 90-day rule makes a lot of sense. I have heard from many readers who went too far too fast because they felt they had made an instant emotional connection. I warn them that physical attraction should not be confused with love because what they're really describing is infatuation.