DEAR ABBY: Last week I was in New York City for a conference. On my first evening in the hotel I noticed a large adjacent store had an entrance from the hotel lobby. As I walked quickly to the store entrance, I suddenly received a blow to my face that knocked me down, broke my glasses in half, cut my eyelid and made my nose bleed. I had walked full-stride into a plate-glass door! With bright lighting inside the door and soft lighting in the lobby, I had seen no reflection on the glass.
When I returned home this week and related my story, nearly everyone I spoke to had a similar story or knew someone who did. The incidence of injuries from this kind of accident must be staggering.
Since regulations vary from place to place, please urge your readers to place decals, logos or lettering at eye level on any plate-glass window or door that could possibly be mistaken for an opening. I have seen this done in attractive ways that promote a store's name or image. Had such a visual cue been in place, I would not have been injured. As a side note, my compulsive habit of always packing an old pair of glasses as a backup finally paid off. -- PANE-FUL EXPERIENCE, ATHENS, OHIO
DEAR PANE-FUL: I have heard about hapless individuals walking through plate-glass patio doors during swimming parties or summer barbecues, but this is the first time I've heard about its happening in a business establishment. Your suggestions are valid. I hope the management of the hotel in which the accident occurred will institute some safeguards to prevent it from happening again. It could prevent injuries, as well as protect the hotel from a lawsuit.