DEAR ABBY: I have started using an effective coping skill when I get upset about something or someone at work. I "vent" in a personal email to myself and send it to my home email address.
Well, today I got upset with my office buddy, so I sent myself an email. But instead of it going to my home, I mistakenly sent it to her and it hurt her feelings. I never meant for her or anyone else to read it. The technique keeps me from staying angry at work. As soon as I realized what I had done, I sent her an apology and we talked about it afterward.
I feel terrible about hurting her, because she is a sweet person, and it was a complete misunderstanding on my part. She told me she accepted my apology. What else can I do for her, or should I just learn my lesson? -- FLUBBED IT IN FLORIDA
DEAR FLUBBED: I think your apology was enough. However, because it hasn't assuaged your guilt, consider asking if you can treat her to lunch. And in the future, look twice before hitting "send." Better yet, go "old school" and write your thoughts in a notebook you keep in your purse.