DEAR ABBY: I work in a pharmacy. Every day people try to hand me their cell phones to talk to their family members, doctors or insurance company.
I will NOT touch their filthy, germy phones. If I did, I'd be risking my own health! What is a polite response? -- HOLD THE PHONE IN ARIZONA
DEAR HOLD THE PHONE: A polite response would be: "Does your phone have a speaker feature? If so, please turn it on. If not, then please have your family member, doctor or insurance company contact the pharmacy, and someone will be glad to help them."