DEAR ABBY: I just returned home from a doctor's follow-up appointment with a specialist (not my regular doctor). My appointment was for 1:15. I was finally seen at 2:30. Can you guess how long I was with him? The visit lasted a grand total of seven minutes. It's a good thing he didn't take my blood pressure because it would have been through the roof.
I understand there can be unforeseen issues with patients, but shouldn't the front desk staff inform the patient when he or she walks in about a delay? And how long is appropriate for a doctor to keep a patient waiting? Is it appropriate for a patient to demand to be seen? Can you issue an ultimatum such as, "I need to leave in 10 minutes"? -- SICK OF WAITING IN DENVER
DEAR SICK OF WAITING: When you arrived for your appointment, you should have asked the receptionist if the doctor was running late, and if so, approximately how far behind he was. That way, you could have stepped out for a cup of coffee if you wished.
In my opinion, if a doctor is running more than 15 to 20 minutes late, the next patient should be warned. However, making demands or issuing ultimatums is not appropriate. A more effective way to deal with it would be to call the doctor's office an hour ahead of time to see if he's on schedule.