DEAR ABBY: I am a receptionist in a law firm. There are times when I am very busy, but there are long stretches when there is nothing to do.
Is it proper for me to read during the downtime? I feel awkward when my boss sees me reading. -- BORED ON THE JOB
DEAR BORED: Ask your boss if there are other tasks he or she would like you to do at your desk during the slow periods, or if there is any objection to your reading. If there is no objection, sign up for night classes and use the downtime to study. In no time at all, you could upgrade your skills and possibly your salary.