Sense & Sensitivity by Harriette Cole

Friend Upset When Busy Reader Forgot His Birthday

DEAR HARRIETTE: I forgot a friend's birthday. I have a busy schedule with work and kids, and my memory isn't as sharp as it once was. I realized my mistake six days after his birthday, and I sent over an apology. He told me that my forgetting made him feel sad, and he explained that my mistake was the reason why he hadn't been in communication with me, although I've been so busy I didn't even realize that. I'm struggling to determine if he is overreacting or if I really messed up. He did remember my birthday, but I feel as though it's not too much of a crime that I forgot. I don't think he accepted my apology. Should I leave the situation alone or continue to try and apologize? -- Missed Birthday

DEAR MISSED BIRTHDAY: Clearly, your birthday call is important to your friend. Your momentary memory lapse was not lost on him. If you think your friend is still feeling hurt, you can reach back to him and make it clear that you still love him and know that recognizing his birthday is important. Tell him one more time that you are so sorry that you missed him this year, then point out that this lapse in no way reflects a lack of caring on your part. After reiterating your affection for your friend, let it go.

To help yourself in the future, you may want to put alarms in the calendar on your phone to remind you of important dates. Technology can support you.

DEAR HARRIETTE: I started a new job where I am the youngest person in my department. This causes some people to mistreat me and try and walk all over me. I don't understand why older people in the workplace aren't receptive and open to being around younger co-workers. I respect that they were there first and have worked there longer, but I feel that I should be respected just as much. How can I get them to treat me better? -- Age Discrimination

DEAR AGE DISCRIMINATION: Sadly, this type of behavior is common in the workplace. Many co-workers assume that young people are uninformed and less capable of doing a particular job than they are. Disparaging comments and jabs can hamper your ability to do your job.

To get your co-workers to treat you better, first be excellent at your responsibilities so that your work is above reproach. Focus on doing a good job, and ignore the barbs whenever you can. When comments are taken too far, use humor to lighten the mood. For example, if someone says you are too young to understand something, you could jokingly ask when a person is too old to understand something else. You can directly say to someone who is saying inappropriate things to you that you would appreciate it if they would stop. Point out that it’s hard to do your job when you are constantly being harassed. Finally, go to human resources and report the individuals who are chastising you. Be specific with your complaints, using examples that reflect the exact language that was used and who the witnesses were.

(Harriette Cole is a lifestylist and founder of DREAMLEAPERS, an initiative to help people access and activate their dreams. You can send questions to or c/o Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)