Sense & Sensitivity by Harriette Cole

Reader's Newspaper Goes Missing Too Often

DEAR HARRIETTE: I get the newspaper delivered to my home every weekend. It has always been a bit problematic because I live in an apartment building, and rather than the delivery person bringing it to my door, he leaves all of the papers at the entrance of the building. I would say that about once a month, somebody takes my paper. I go downstairs on a Saturday or a Sunday to get the paper, and there isn't one. I have been tempted to take somebody else’s paper, but that’s not right. I can’t figure out who is stealing the paper, or if sometimes it isn’t delivered. When I ask the delivery person to drop it at my door, he says he can't. What recourse do I have? -- Missing Paper

DEAR MISSING PAPER: This is quite a predicament in that you cannot control the movement or safe arrival of your paper. Contact the newspaper every time yours is missing and ask for a refund. If you do that insistently and regularly enough -- with the success of receiving a refund -- they may change their delivery policy.

Otherwise, you may have to accept that you will lose a few papers or decide to receive the whole thing online. I know the latter is difficult if you are like me and you like to hold the paper in your hands.

(Harriette Cole is a lifestylist and founder of DREAMLEAPERS, an initiative to help people access and activate their dreams. You can send questions to or c/o Andrews McMeel Syndication, 1130 Walnut St., Kansas City, MO 64106.)

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