DEAR HARRIETTE: I work with a young woman who is very eager to do a good job but who is limited in her skills. I brought her on as an intern. She has such a great heart that I have been trying hard to get her up to speed on the basic skills that this job requires. But so far it's not working. I'm thinking she would be better suited to a field that requires less writing, since this is definitely a weakness for her. I feel bad, though, having to tell her that it's not working out. How can I let her down easy? -- Not a Fit, Memphis, Tennessee
DEAR NOT A FIT: The greatest gift you have to offer this young employee is the truth. Be specific with her about what strengths you believe she has and can cultivate, including what types of classes you might recommend for her future growth. And absolutely tell her that you do not think she is right for the job she is in for the particular reasons that you can outline. If writing is the main issue, you should also make it clear to her that she must hone those skills. These days, everyone needs to be able to write fluid, grammatically correct communications. There is virtually no job that is completely free of writing.