DEAR ABBY: My grandson died by suicide in 2019. My daughter, who lives in another state, hasn't spoken to me since. Why? Because we did not call her on the phone. We were texting her, and she was texting us back. When I did try to call, she wouldn't answer the phone.
It has been more than a year now. She won't respond to other family members, either. Please advise me what to do in this sad situation. -- WOUNDED GRANDMA IN TEXAS
DEAR GRANDMA: Not knowing your daughter, I am hesitant to guess why she has isolated herself from everyone. She may have felt she was entitled to more support from you all and didn't receive it.
As many people have pointed out in my column, while texts may be efficient, they are a poor substitute for a human voice. Because she refuses your calls, write her a letter telling her you love her and apologize for letting her down after the tragedy of losing her son. Whether it will help, I can't guess -- but at least the olive branch will have been offered.