DEAR ABBY: I work for a large company that handles calls from all around the U.S. It amazes me how many people call and don't realize we can't hear them when their TV is blaring, their kids are screaming or their dogs are barking.
My plea to callers: Please choose a quiet, uninterrupted time so we can help you. Also, we are able to hear you when you are using the bathroom during your call, and that includes every little sound you are making. It's not pleasant, thank you very much!
And when we ask you for your mailing address, try to remember that we are not around the block from you. Give us your entire address, including the ZIP code, because lots of states have towns with the same names. And oh, by the way, when you're eating that snack, the crunching and bag crumpling are like explosions in our ears.
Please help us to help you when you call, and be courteous. We are regular people just like you. -- HERE TO HELP YOU
DEAR HERE TO HELP: I hear you loud and clear, and so do my readers. I'm printing your letter because sometimes "regular people" just need to be reminded.