DEAR ABBY: I feel that the longer you go to the same hairdresser, the more she takes you for granted. The service gets worse. When I have shared this opinion with some of her other clients, they agreed.
The salon does not have a receptionist. Whoever is there just picks up the phone, whether the stylist is working on a customer or not. During my last haircut, which usually lasts about half an hour, she answered the phone six times. I pay for my appointment, and it should be at least relaxing. Have your readers had the same experience? -- MIKE IN NEW YORK
DEAR MIKE: I'm sure some of them have, unless they told the stylist they're using they don't like being treated that way. So speak up. As a paying customer, it is your privilege.