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by Abigail Van Buren

Management Issues Are Best Raised Face-To-Face

DEAR ABBY: I have worked at my job almost 10 years. Most of the owners are nice, and the staff is great. I like my job most days.

I had a really bad week recently. I felt like I couldn't do anything right. The week ended with a really angry text from my boss. He was right. I was in the wrong, and I apologized. He sent me another text, still angry, and my whole weekend was ruined by it. I kept thinking how mad he was, and how in a few days, I'd start my week in the doghouse.

I can't figure out how not to take work home with me. Also, I can't help but think he was wrong using a text as a means of discussing the issue. I don't want to make him angrier. How do I confront this issue? -- STILL UPSET IN OREGON

DEAR STILL UPSET: It would have been much better management if your boss had talked with you face to face about what was wrong with your performance. By now, your boss should have cooled off, and I suggest that you have a private chat with him and say that if he has a bone to pick with you, you would prefer to hear it from his lips rather than have it communicated in a text, which was hurtful.

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