DEAR ABBY: I work as a mattress salesperson. Often when I tell my senior customers about the 10-year warranty on a bed, they'll reply, "Oh, I doubt I'll be around that long."
At that point I'm usually at a loss for words. Any suggestions as to an appropriate response? -- SPEECHLESS IN SUFFERN, N.Y.
DEAR SPEECHLESS: Smile and say, "Then be sure to include the mattress in your will."