DEAR ABBY: I work in the corporate office of a major airline and communicate with many employees throughout the country. I do a lot of traveling, both for business and for pleasure, and when I do, I encounter a lot of our employees who recognize me and say hello as I travel through their stations.
My problem is, I have a difficult time remembering names, and on occasion, recognizing faces. I'm embarrassed when this happens, and I don't know what to say. What's the best way to respond to someone who recognizes me, even though I don't recognize him or her? -- RED-FACED IN WASHINGTON
DEAR RED-FACED: How about this? Smile at the person and say, "Hi! It's nice to see you." And let the person who recognized you take it from there.