DEAR ABBY: "Frustrated in Colorado" (March 1) complained about people attempting to send faxes on her phone line. She should be thankful for a stable, busy job in a thriving business.
Most fax machines today scan documents into memory and put them into an automated "queue" -- the same one that usually tries to transmit three times. I handle it by simply hitting the "transfer" button on my phone, so the call is routed to my fax line. Then I move on to other tasks. If you pass this on to her, it will relieve her frustration.
Tell her I said to "smile, have a nice day, and remember the words of Sgt. Joe Friday: 'It's just the fax, ma'am.'" -- LARRY FROM MARLTON, N.J.
DEAR LARRY: Thank you for the technical advice.