DEAR ABBY: "Ohio Photographer" should handle the situation with his friends this way: Draw up an official-looking bill. List his cost for materials (the rolls of film), the standard fee for labor and the cost of subcontracted work (namely the processing fee). Then subtract the cost of subcontracted work as costs assumed by customer. Subtotal the bill, add local sales tax, then total it. Then at the bottom, write "Amount due ... $0.00. My gift to the two of you and my blessings for a long and fruitful marriage."
If that doesn't stop them from looking this gift horse in the mouth, nothing will. Friends who expect more from you than you are willing to give are not friends -- they are liabilities. -- KEVIN R., BAD KREUZNACH, GERMANY