DEAR HARRIETTE: After a few months on the hunt for a job, I got a phone interview. I've dealt with my fair share of rejection in the past few months, so I really want to do well. I've been thinking about a million scenarios in my head. I know how to answer the typical interview questions and questions about myself, but I have never had a phone interview, and I am unsure about the etiquette required. Any tips on how to truly shine for this interview? I really want this job. -- Nervous on the Cord, Boston
DEAR NERVOUS ON THE CORD: Treat this interview the way you would an in-person meeting. Prepare in the exact same way. Dress the part. Believe it or not, how you present yourself -- even if the other person does not see you -- makes a difference. Review your notes so that you are clear about what the company does and how your skills and temperament fit it. Because you won't be seen, place key information about the company on a desk or table so you can refer to if needed. Keep your energy up. Listen carefully. Provide full answers. Do not talk over the interviewer. Speak up and project your voice so that you are easily heard. Do your best to reduce or eliminate outside noise so that there are no distractions on your side. By all means, do not answer the phone if you get a call during the interview!