Percentage of senior executives worldwide who say their company does not deserve their customers' loyalty, according to the annual Global Customer Experience Management 2005 study released by Strativity Group: 54

Percentage who say their companies are not truly committed to customers, but rather treat customers as a means to a goal: 55

Percentage who say they have the tools and authority to serve their customers: 33

Percentage who say their relationship with the customer is not well-defined: 59.2

Source: Strativity Group. Contact Michael Blackmire at (973) 796-5310 or e-mail michael@StrativityGroup.com.

Median weekly wage earned by Mexican migrants in the United States, according to the Pew Hispanic Center: $300

Source: Pew Hispanic Center. Contact Jeff Passel at (202) 452-8967 or e-mail at jpassel@pewhispanic.org.

Rank of regular social interactions, membership in business/trade associations, and attendance at conferences and seminars as the forms of networking most effective for job seekers, according to the Executive Recruiter Index released by Korn/Ferry International: 1, 2, 3

Percentage of recruiters who said the best way to get their attention was to work for a highly regarded company: 36

Percentage who said it was to proactively develop relationships with recruiters in one's region/industry: 29

Percentage who said it was to be the highest performer in one's department/function: 20

Source: Korn/Ferry International. Contact Michael Distefano at (310) 843-4199 or e-mail michael.distefano@kornferry.com.

Percentage of office workers who say they have a non-romantic office "spouse," partly because it offers immediate intimacy without the sex or commitment, according to a survey by Vault Inc.: 32

Source: Vault Inc. E-mail publicity@staff.vault.com.

Percentage of Americans who trust American companies to "do the right thing," according to the Edelman Trust Barometer: 70

Percentage of Japanese who trust American companies to "do the right thing": 62

Percentage of Chinese who trust American companies to "do the right thing": 31

Source: Edelman. Contact Paul Cordasco at (212) 819-4853 or e-mail paul.cordasco@edelman.com.

Percentage of executives who say the GE company board would provide the most valuable experience for a top CEO, according to a survey by Christian & Timbers: 44

Percentage who say the Google company board would provide the most valuable experience for a top CEO: 27

Percentage who say the top venture capital firm's company board would provide the most valuable experience for a top CEO: 11

Source: Christian & Timbers. Contact Loretta Prencipe at (703) 941-0277 or e-mail Loretta@mediafirstpr.com.

Percentage of workers five years prior to retirement who say they will be able to achieve their dreams in retirement, according to a joint survey by Ameriprise Financial and Harris Interactive: 80

Percentage of workers two years prior to retirement who say they are beginning to feel a sense of loss because their working years are almost over: 22

Percentage who say a trigger for retirement readiness is achieving "financial freedom": 18

Percentage who say a trigger for retirement readiness is a significant birthday: 16

Source: Harris Interactive Inc. Contact Jennifer Cummings at (585) 214-7172 or e-mail jcummings@harrisinteractive.com.

Percentage of women who said they share financial decision-making responsibilities with their partner, according to The PNC Financial Services Group, Inc. second annual "Love and Money" survey of wealthy families: 68

Percentage of men who agreed: 48

Percentage of women who disagreed that the partner who contributes more to household finances has more influence in deciding non-financial matters: 65

Percentage of men who felt the same way: 49

Source: The PNC Financial Services Group, Inc. E-mail Brian Goerke at brian.goerke@pnc.com.

Percentage of all hires in 2005 that U.S. companies say were produced by Internet sources, according to a study by DirectEmployers Association: 51

Percentage of all new hires that were from corporate employment Web sites: 21

Percentage of all new hires that were from general job boards: 15

Percentage of all new hires that were from niche job boards: 6

Source: JobCentral.com. Contact Steven Style at (212) 465-1290 or e-mail stevens@stylegroup.com.

Percentage of advertising and marketing executives polled who said they would likely extend a counteroffer if a prized staff member quit to accept a more lucrative position, according to a survey developed by The Creative

Group: 63

Source: The Creative Group. Contact Julie Sims at (650) 234-6104 or e-mail julie.sims@creativegroup.com.

Idle thought

"To read without reflecting is like eating without digesting." -- Edmund Burke, statesman and writer