DEAR MISS MANNERS: In this computer age, what is the proper way to send condolences, please? Text and email are immediate, but seem impersonal. Snail mail letters are personal, but delayed.
GENTLE READER: At the risk of being indelicate, Miss Manners points out that speed is not a priority when expressing sympathy for a death. A handwritten letter is both more formal than an email or text and shows more effort -- two things that truly are important.